Human Resource Management Definition of H.R.M: Human resources may be defined as the total knowledge‚ skills‚ creative abilities‚ talents and aptitudes of an organization’s workforce‚ as well as the values‚ attitudes‚ approaches and beliefs of the individuals involved in the affairs of the organization. It is the sum total or aggregate of inherent abilities‚ acquired knowledge and skills represented by the talents and aptitudes of the persons employed in the organization. Functions of H.R
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two major conceptual levels of industrial relations. • One is the intra-plant level where situational factors‚ such as job content‚ work task and technology‚ and interaction factors produce three types of conflict – distributive‚ structural‚ and human relations. These conflicts are being resolved through collective bargaining‚ structural analysis of the socio-technical systems and
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performance of the month was very good strategy to keep the performance up and also to sweeten the good relation with customer. b. To improve attendance he also introduced the compulsory attendance of 20 days with the alignment of 200 calls per day. Going ahead it could be used as a strategy. c. To dig out the root cause of the problem‚ Baheti started talking with operators regarding the problem they face on the floor. Going forward this could also made as a strategy in terms of one to one talk with
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[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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CASE 1 Case questions and answers Question.no.1 Discuss what a manager should do in each of the two Michigan cases. Answer: Office Equipment repair technician Although it is risky but the manager should give him a second chance‚ because by the nature of job (i.e. job of technician) it does not seem that he would be in direct contact with potential victims. It is risky because the job is a field job that is visiting other organizations and repairing their equipments. It is also possible that
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Student name: Naomi Pillay Student number: 49953915 Human Resource provisioning (hrm2601) Unique number :880206 Assignment 2 (based on study unit 4‚5‚6 and 7) Table of Contents 1. Job analysis and Hr activities 2. Recruitment 2.1. Advantages of external recruitment 2.2. Disadvantages of external recruitment 3. Selection 4. Illegal aspects of selection 5. Orientation Programme 6. Promotion 6.1 Internal staffing Job analysis and hr activities Q1. Job Analysis is the process of
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Human Resource Maintenance Its function includes: 1. Worker Orientation 2. Physical working conditions 3. Motivation 4. Performance evaluation 5. Compensation Administration 6. Management-labor relations & movement 1. Worker Orientation It is a procedure for providing new employees with basic background information about the firm. It refers to the assistance given to the newly hired employee in adjusting to the new work environment Importance: there is hardly any graduate
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economy growth slowdown‚ it did not cause a serious influence for chain coffee shop. As Howard Schultz said‚ CEO of Starbucks‚ “I don’t think we had a business plan for the severity of what has taken place. History demonstrated to us that a downturn in the economy would not affect us‚ and in fact‚ we would be recession-proof.” (Katie Couric‚ 2008) Based on Financial Times‚ Starbucks revealed that strong earnings of $242m of 2008‚ a jump from the $64m it recorded during the comparable period last year
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the Relationship Between Human Resource Management and Human Resource Development Diana Williams National American University Understanding the Relationship Between Human Resource Management and Human Resource Development Human resource management (HRM) is the umbrella under which all other human resource activities are found. Some of the major activities under the umbrella are: benefits and compensation‚ health safety and security‚ human resource planning‚ staffing‚ equal employment
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STUDENT’S NAME : SUHAIMI BIN MOHD SALIM I/C NO : 790717-14-5311 PROGRAMME : EXECUTIVE BACHELOR IN MANAGEMENT CLASS DATE : 24‚ 25 NOV& 2 DEC 2012 INTAKE DATE : NOVEMBER 2012 MODULE : HUMAN RESOURCES MANAGEMENT TRAINER’S NAME : TUAN HAJI ABDULLAH BIN ABD. JAMIL CENTRE : IGE BANGSAR OVERALL MARK (Fill up by Trainer) | | | |QUESTION |MARK
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