Cand.Merc.International Marketing and Management Centre for Business History Master Thesis The Story of Starbucks Ea Elisabeth Finn Nielsen 201180 2470 Tina Holm Mortensen 291282 1644 Date of Hand-in: 28.11.2008 Name of Supervisor: Per H. Hansen Copenhagen Business School 2008 Ea Elisabeth Finn Nielsen & Tina Holm Mortensen | The Story of Starbucks Table of Contents Part I 1. Preface 2. Problem Area 2.1 Branding as the Root Cause 3. Literature
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1. What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about Starbucks value proposition? What brand image did Starbucks develop during this period? According to the case study‚ the three factors that accounted for the extraordinary success of Starbucks in the early 1990 are as follows: a. The first factor was “the coffee itself “– Starbucks believed that they offered their consumers with the highest quality coffee which was sourced from
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This document reviews the strategy of Starbucks. Here is a SWOT analysis of Starbucks: Strengths: • Renowned organisation • Dominance- change of logo but consumers still recognising the company • Very powerful brand in the coffee industry • Worldwide stores- ability to capture key locations with many stores in close proximity • Strong ethical values • Has the lowest staff turnover in the industry • Offers other products • Stores are in visible places • Market leader- highest share
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UNIQUE CHALLENGES OF INTERNATIONAL STAFFFING HR managers are responsible for staffing operations globally. There are three main ways of staffing internationally. First‚ the company can send people from its home country. These employees are often referred to as expatriates‚ or home-country nationals. Second‚ it can hire host-country nationals‚ natives of the host country‚ to do the managing. Third‚ it can hire third-country nationals‚ natives of a country other than the home country or the host
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Difficult situations were faced in my facility three months ago where staffing shortage force nurses for weeks work on the floor in technician position with increased patient ratios per nurse and left patient care undone. Some technicians approach vacation time other staff members decide canceled they are working days early in the morning or fail to report‚ placing facility and staff nurses in hard situations. It created stressful environment and conflict among colleagues. We start noted that during
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COMPETITOR OF STARBUCKS There are the known international company that become the competitor for the Starbucks. There are: Coffee Bean & Tea Leaf The endurance and popularity of The Bean‚ as it is affectionately referred to by devotees‚ can be attributed to the high standards that were established from the beginning. From trend-setting drinks like the World Famous Ice Blended‚ to the employees who become a part of the communities they work in‚ The Coffee Bean & Tea Leaf ® has discovered the formula
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Starbucks is one of the most admired international coffee brands. As Indian economy is growing‚ Starbucks has sensed business opportunities and has entered through a joint venture with Tata Global Beverages and worked to create best business in India. Business Strategy To Generate Best Business In India: Starbucks is selecting strategy in a systematic manner by opening stores only in prominent locations to attract more consumers and starting with the small business to create best business in India
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1971‚ Starbucks has established itself as the world’s leading retailer‚ roaster and brand of specialty coffee with over with 17‚009 stores in 55 countries. The company‚ which ranks amongst the world’s top 100 global brands according to Interbrand 2006‚ has an impressive record of sales and profit growth. In FY2006 Starbucks achieved a sales turnover of $7.8 billion‚ an increase of 22% on 2005‚ and operating margin of 11.4%. In 2010 the revenue of Starbucks is $ 10.71 billion. Starbucks Headquarters
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Starbucks—Planning One thing that all managers do is plan. The planning they do may be extensive or it may be limited. It might be for the next week or month or it might be for the next couple of years. It might cover a work group or it might cover an entire division. No matter what type or extent of planning a manager does‚ the important thing is that planning takes place. Without planning‚ there would be nothing for managers to organize‚ lead‚ or control. Based on the numerous accomplishments
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Starbucks Corporation: Managing a High Growth Brand 1 One of the main keys for success for Starbucks in building the brand is their focus on quality‚ starting by the quality of the whole bean‚ the freshly roasted gourmet beans‚ its packaging‚ transportation‚ until its brewing. This has served as a main differentiator between Starbucks and other brands. Starbucks has succeeded to position itself as a unique quality coffee provider. Starbucks also managed to build its brand with the perception
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