trampled by the crowd‚ my mom and i hurried to the counter. ‘She’s an unaccompanied minor’ my mother explained to the staff behind the counter. They took a while to arrange the documents‚ and gave us a slight nod. ‘A staff member will bring her to the lounge‚ you don’t have to worry.’ she said‚ giving us a warm smile. I hugged my mother for the last time and followed the staff member through security. There was nothing I could do‚ i was alone now: me‚ myself and i. The lounge provided me with
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National University of Ireland‚ Dublin Bachelor of Science (Finance) Intake 42 Group: (B) Module: Management Research Project Essay Title: Factors affecting Staff Retention in OCBC Singapore Submitted by: Joel Zheng WeiQi Student Number: 12257128 Lecturer: Jeffrey Tan Submission Date: 30/07/13 Word Count: 4783 Assignment Submission Form Please complete and attach this form to your assignment. All assignments must be submitted on the stipulated submission date. Please add a
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Marketing Department of the Terminus Hotel forecasted an average occupation level of 40% during 2009. In November 2008‚ the department received two offers from regular customers‚ the first at a rate of €90 for 10 rooms per day‚ and the second at a rate of €95 for 5 rooms per day. Both offers were rejected. Based on the numbers‚ it appears that the accounting department rejected both offers because the rate fell short of the total cost per room per day for the hotel. Assuming an occupancy rate of 40%
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destination‚ a visit a doctor‚ a hotel service‚ a meal at our favourite restaurant‚ or a day at school. Services constitute over 50% of GDP in low income countries and as their economies continue to develop‚ the importance of services in the economy continues to grow. Especially the economy hotel sector is the fastest growing market in global travel. Hotel operations vary in size‚ function‚ and cost. New World Hotel is one of the most impressive business hotel in HCM city‚ conveniently located
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Shangri-La Hotels Contents Background Executive Summary Problem Statement Current Strategy External Environment VRINE Model Internal Analysis TOWS Analysis Value Chain Analysis Key Success Factors Alternatives Recommendations Implementation Plan Prologue Appendices Background Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific’s leading luxury hotel group and regarded as one of the world’s finest hotel ownership and management
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Hotels in the Bahamas 1 Table of Contents Abstract………………………………………………………………………………………………2-4 Small Charming Resorts………………………………………………………………………………………………5 - 7 Mega Resorts……………………………………………………………………………………………8 - 11 Table of Preliminary Statistics………………………………………………………………. 12-13 Conclusion……………………………………………………………………………………………. 14 Bibliography……………………………………………………………………………………………15 Hotels in the Bahamas 2 Abstract As a large Archipelago‚ The Bahamas is a destination filled with beautiful
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Monique Chenard Hotel Security Kathyrn Adiar Course # HM/486 The hotel industry known for its promise of a great stay and exceptional service but recently many hotels now have to promise safety and security for its guests. After past events‚ which include the attacks on September 11 and the most recent attack on hotels the Mumbai attacks‚ many hotels are looking for new and improved ways to help keep their employees and guests safe. Many hotels are now implementing a new system of security
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A marketing plan on Raffles Hotel 1 1. Introduction 1 2. Brief company overview 2 3. External audit 2 3.1 The macro-environment analysis with PESTE method 2 3.2 The industry dynamics analysis with Porter’s five forces 3 3.3 The evaluation of key successful factors of external factor 4 4. Internal audit 5 4.1 Raffles’ strategic segmentation 5 4.2 Raffles’ market positioning 6 4.3 Strengths-weaknesses analysis of current resources and competences 7 4.4 Value chain and
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product based commodities‚ the service sector has been taken seriously in Malaysia as it is the key driver towards its growth. The main focus of this study is to look at the service industry that faces a major problem of employee turnover. In a much smaller scope; the focus would be on employee turnover in the hotel‚ retailing‚ call center‚ kitchen department which had not been explored quite significantly. The study would attempt to discover aspects which actually perceived by the employees as important
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Hilton Hotels: Brand Differentiation through Customer Relationship Management Hilton hotel was founded by Conrad Hilton‚ and established in 1919. It has been operated in 78 countries‚ began with the mobley hotel in cisco‚ texas. The company went public under the name Hilton Hotels Corporation in 1946‚ with a portfolio of 15 properties in 11 states. After spinning off the international unit in 1964‚ Hilton focused on domestic growth in the lodging segment as well as through diversification
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