Leontios Filotheou 36 Parthenonos Street‚ Apt 203 Strovolos 2021 Nicosia Cyprus +357 99 611079 Leontios.philotheou@cytanet.com.cy Paper presented at the 2007 POMS College of Service Operations ABSTRACT In this paper‚ the results of a study using an adapted version of Parasuraman et al’s (1988) SERVQUAL questionnaire‚ administered in three‚ 4* hotels in Cyprus to samples of both guests and hotel staff‚ will be presented. The aims of the survey were to identify shortcomings in the
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|Case Study on |Product and Brand Management | 1.0 Summary Communities across the United States are enjoying healthier food grown by local farmers; and farmers are reaping better returns and helping to revitalize rural and urban communities by selling close to home instead of through distant
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GROUP VI Leader: Romy Paolo L. Lucion Members: Alaine Bautista Kimberly Jayan Edrick Bitantes Clarisse Lanugan Rose Vi Crisostomo Jennica Tahinay Case Study- Global Marketing Strategies Introduction On paper‚ global marketing is undoubtedly a great concept. The idea of leveraging a marketing strategy across multiple markets seems to be nothing but beneficial. It saves effort and resources‚ and ensures a high degree of consistency between all in-market branding and activities. However
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belong to the family Cucurbitaceae which consists of 825 species in 118 genera (Milind and Kulwant‚ 2011). The birth of Cucumis melo L. has been uncertain. However‚ novel review has testified its origin from East and South Africa. Different cultivated varieties and different forms of fruits have emerged universally in tropical and sub-tropical regions. Cucumis melo L. has a wide geographic distribution. Native countries include South Africa‚ Iran‚ India‚ China‚ Australia and Philippine. Exotic range
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Case Study – The Gobal Brand Face-Off Introduction With a value of $1.1 billion Espoir Cosmetics belongs to the best known cosmetic companies in the world. Natasha Singh‚ the executive vice president and global marketing officer proposes to associate Espoir’s new summer line with the launch of Supreme Studio’s second Diana’s She Devils movie. Espoir’s chairman and CEO‚ Ed Johnson‚ is not sure if this would be a good approach since a global brand strategy has not been used so far and consequences
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PART B: BRAND ATTITUDE The statements in this section refer to brand attitude is defined as the general appreciation of a brand by a consumer. Please indicate your level of agreement or disagreement with the following statements as a result of the hypothetical scenario involving your national carrier as discussed earlier. Brand attitude 1. Overall‚ I still think this airline is good. 1 2 3 4 5 6 2. Overall‚ I still think this is a nice airline. 1 2 3 4 5 6 3. Overall‚ I still think this airline
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How Global Brands Compete – Douglas B. Holt‚ John A. Quelch‚ Earl L. Taylor. In the article the authors have conducted a research in 12 countries with 1800 respondents. The authors have tried to find the perceptions of consumers regarding the global brands‚ the global consumer segments and have suggested the business leaders regarding new opportunities and responsibilities in global arena regarding global brands. The authors have found out the perceptions regarding the global brands and have
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Brand Rejuvenation - A case study of Sony After a long time‚ a brand other than Apple is creating a global buzz about the impending launch of one its product. Sony with the launch of PlayStation 3 seems to have stuck a chord with consumers once again after a long hiatus. It was high time that one of the world’s iconic brands started reclaiming its rightful position as the leader of the consumer electronics market. Even though PlayStation 3 seems to have brought back some energy and zest for the
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deodorants‚ hair care products‚ facial cleaners‚ body lotions and hair styling products. It was positioned as aesthetic need for consumers; it didn’t focus on the functional benefits but on the need to feel good by representing a point of view about the concept of beauty. It delivered this message through campaigns such as Real Beauty and Self-Esteem that questioned the true meaning of beauty‚ and the high standard that media set to the concept of beauty. Dove used in its campaigns oversized models
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Global Luxury Brands’ Strategies to Fight Recession Global luxury brands’ strategies to Fight recession Choi Soon-hwa Luxury brands are actively responding to the latest economic downturn‚ said to be the worst since the Great Depression‚ racking their brains to escape the grips of the falling luxury goods market. Indeed‚ the hit to sales has been particularly bad as industrialized nations‚ traditionally the main luxury good markets‚ have suffered greatly. With luxury goods consumers having
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