MARKETING STRATEGIES FOR ENHANCED CUSTOMER SATISFACTON AT BIGWAYS LIMITED 1.0 Introduction Bigways Limited is a manufacturing and distributing company of a unique pesticide that no other company manufactures in the whole of East Africa and has been operating in Kenya for the last six years. The company’s smallest package size of their products is 5kg‚ and they open for business from Monday to Friday between 9am to 4pm with a one hour lunch break. Additionally‚ the employees of Bigways have been
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MARKETING MANAGEMENT – CONCEPTS AND STRATEGIES Northampton Business School Postgraduate Programmes Assignment Submission and Feedback Sheet Course Title…MASTER OF BUSINESS ADMINISTRATION…Year/Stage…JAN/2013… Module Title………MKTM003 Marketing: Principles and Management Student Name……SASINAN……RATTANASIWILAI………………………… Student Number………13418205…………………. Tutor……ROGER……WILLETS…………………………… Date assignment due…29th…MAY…2013………Date submitted…29th …MAY…2013…
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CRUCIGRAMA #1 de Mercadotecnia de Servicios DEFINICIONES: HORIZONTAL: 1 When customers have had service problems in the past‚ when they are in a hurry or when they have an emergency‚ are examples of: _____ service intensifiers. 4 Personal factors that are stable over time and increase a customer’s sensitivity to how the service should be provided‚ are known as _____ service intensifiers. 5 In this type of trade‚ companies are mostly small and employing fewer than 50 workers‚ which 2/3
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Stakeholders The world ’ ’stakeholder ’ ’ was first used in an internal memorandum at the Stanford Research Institute in 1963. It refers to "those groups without whose support the organizations would cease to exist". There are two types of stakeholders‚ primary and secondary. The first type are those that engage in economic transactions with the business - stockholders‚ customers‚ suppliers‚ creditors and employees. The second type are those who do not engaged in direct economic exchange with
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A corporate stakeholder is that which can affect or be affected by the actions of the business as a whole. Examples of a company’s stakeholders Stakeholders | | Government | Taxation‚ VAT‚ legislation‚ low unemployment‚ truthful reporting. | Employees | Rates of pay‚ job security‚ compensation‚ respect‚ truthful communication. | Customers | Value‚ quality‚ customer care‚ ethical products. | Suppliers | Providers of products and services used in the end product for the customer‚ equitable
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THE THREE MOST POWERFUL MARKETING CONCEPTS Rachel Pechacek Tarleton State University Marketing Management MKTG 508 April 10‚ 2010 The Three Most Powerful Marketing Concepts The three most powerful marketing concepts are customer focus‚ marketing imagination‚ and market segmentation. Each of the three concepts when used alone establishes an intimate customer following (further described individually below); as they are aimed at satisfying a customer’s needs rather than persuading a customer
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INTRODUCTION Ingvar Kamprad‚ a Swedish catalogue king‚ founded IKEA in 1947. IKEA is an acronym for his name‚ the farm and hometown‚ Elmtaryd‚ Agunaryd. IKEA has evolved over the years and has developed into a unique concept offering affordable quality home furnishings within numerous stores scattered across the globe. IKEA is guided by a corporate philosophy spelled out in the founder ’s quasi-religious book ’Testament of a Furniture Retailer ’ . IKEA emphasizes on responding to the home furnishing
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A stakeholder is any individual or group who can affect or is affected by the actions‚ decisions‚ policies‚ practices‚ or goals of the organisation (Freeman 1984‚ 25). They have the interests in the activities of an organization and can be divided into internal and external stakeholders. In addition‚ there are different levels of stakeholders: primary and secondary. The level of stakeholders depends on the political‚ economic and social environment. Internal stakeholders are those from within the
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AND CREATIVE TECHNOLOGIES AUCKLAND UNIVERSITY OF TECHNOLOGY TE WANANGA ARONUI O TAMAKI MAKAU RAU School of Engineering Master of Engineering Project Management Name Sahil Bansal ID Number 14832833 Paper Name AIPM Assignment Stakeholders / Law / Risk Number of words (excluding appendices) 3735 Please read and tick the boxes below before handing in your assignment If you are uncertain about any of these matters then please discuss them with your lecturer. Assignments will not
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WHO ARE YOUR STAKEHOLDERS? WHAT ARE YOUR RESPONSIBILITIES TOWARDS EACH OF THE STAKEHOLDERS? Groups / individuals that are affected by and/or have an interest in the operations and objectives of the business Most businesses have a variety of stakeholder groups which can be broadly categorised as follows: Stakeholder groups vary both in terms of their interest in the business activities and also their power to influence business decisions. Here is a useful summary: Stakeholder Main Interests
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