sesuai standar yang diharapkan konsumen‚ akan berpengaruh langsung pada kepuasan konsumen dan secara tidak langsung akan berpengaruh pada pendapatan perusahaan. Dalam Operation Management‚ kita mengenal Total Quality Management (TQM)‚ yaitu sistem manajemen yang terintegrasi dan menggunakan pendekatan customer-focused‚ dimana organisasi berusaha untuk meningkatkan kualitas dari proses‚ produk dan jasa mereka. Dalam TQM ini‚ perusahaan mengerahkan segala kemampuannya untuk mencapai kepuasan konsumen
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Mata Kuliah : Sistem Pengendalian Manajemen Discussion Questions 1. Describe the strategy and tactics of EBI as of 1990. Jawab: Pada tahun 1989‚ EBI mulai melangkah lebih jauh lagi memasuki dunia elektronik dengan menerbitkan Compton encyclopedia dalam bentuk CD. Sebelumnya‚ EBI hanya menawarkan produk versi elektronik atau digitalnya kepada para pengguna bisnis Lexis-nexis untuk melakukan kerjasama pelayanan perbaikan informasi‚ serta menolak untuk menawarkan produknya
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MATCHING HUMAN RESOURCE REQUIREMENTS AND POTENTIAL HUMAN RESOURCE AVAILABILITY Matching human resources with the present and the future is one of the main problems faced by an organization. Human resources have a certain degree of inflexibility‚ both in terms of their development and their utilization. It takes months to recruit to select to place‚ and to train the average employee. In the case of upper management personnel in the organizations‚ the process may take up to years to nurture the
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Code Galore Caselet: Using COBIT® 5 for Information Security IF5141-01 Manajemen Keamanan Informasi Sem II-2013/2014 Disclaimer ISACA has designed and created the Code Galore Caselet : Using COBIT® 5 for Information Security (the ‘Work’) primarily as an educational resource for educational professionals. ISACA makes no claim that use of any of the Work will assure a successful outcome. The Work should not be considered inclusive of all proper information‚ procedures and tests or exclusive
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JURNAL KEPENDIDIKAN Volume 39‚ Nomor 2‚ November 2009‚ hal. 85-110 PROGRAM TERAPI ANAK AUTIS DI SLB NEGERI SEMARANG Kurniana Bektiningsih Jurusan Pendidikan Guru Sekolah Dasar (PGSD)‚ FIP Universitas Negeri Semarang Jln. Beringin Raya no.15‚ Wonosari Ngaliyan‚ Semarang. 50186 Abstract The purpose of this study was to describe the programme planning‚ intervention‚ and evaluation of the instructional treatment of autistic children. Using the naturalistic qualitative approach‚ data were collected
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Tugas Manajemen Strategi Dosen : F.A. Handoko Sasmito‚ MBA Nama : Yosta Yoserizal NRP : 9109201409 Menurut saya‚ industrial based view itu bukan sebagai faktor yang paling menentukan dalam memenangkan persaingan. Terdapat beberapa faktor lain yang juga harus dipertimbangkan ‚ seperti resourced based view dan Institutional based view. Ketiga faktor ini saling melengkapi dan digunakan sebagai dasar dalam penetuan strategi suatu perusahaan untuk dapat mencapai performance yang optimal
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How Does The Jollibee Compete To Mc Donald In fast Food Industry In Phillipine A. Background McDonald’s and Jollibee are two fast food chains that compete to selling hamburgers in the Philippines. McDonald’s is an American owned company while Jollibee was founded in Philippine. Jollibee has more than 500 stores in the Philippines and 25 in other countries‚ selling more than half a million burgers every day and McDonald’s has about 250 outlets in the Philippines. Jollibee has success to
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1. There are several reasons that make George David become such a highly regarded/respected manager: * He has a good vision and strategic in management. He knew that values are very important in management. It is not only about achieving goal through people but also about how people and organization has good values. * He is a risk taker and creative thinker; he changed the system in organization so that he can control the performance of every division easily. * He was respected because
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AUTHORSHIP Herewith I‚ Name NIM Address : Yusnia Sakti Nur Laili : 0710330040 : Jalan Letjend Sutoyo 2 no. 5 Malang declare that: 1. this skripsi is the sole of mine and has not been written in collaboration with any other person‚ nor does it include‚ without due acknowledgement‚ the work of any other person. 2. if at a later time it is found that this skripsi is a product of plagiarism‚ I am willing to accept any legal consequences that may be imposed upon me. Malang‚ 11 July 2012 Yusnia Sakti
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dengan ‘win-win’. Pada kesempatan ini saya lebih tertarik untuk menganalisa faktor yang mempengaruhi kondisi “win-win” daripada taktiknya. Setelah menganalisa text book Negotiation Roy‚ Bruce dan David (2010) dan sebagai tugas tambahan mata kuliah Manajemen Perubahan‚ Resolusi Konflik dan Negosiasi‚ maka saya mencoba merangkai variable independen yang mempergaruhi negosiasi ‘Win-win’ dalam the rule of three: 1. Situasi Zero Sum vs Non Zero Sum 2. Kepentingan Relasi vs Substansi 3. Kepribadian
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