About Writing Informal Short Reports Short reports are usually informal reports. Generally‚ these reports serve current needs and tend to have a limited readership. They tend to be between one and five single-spaced pages (ten double-spaced). They also tend to express a first person point of view. They use a personal style — we and you and a familiar vocabulary that conveys informality. They are often formatted for internal and external use. Memo-Reports Most informal reports follow the
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1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Zara Fashion chain focusing on sell
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Socialization - Gender Messages in the Mass Media How Images on Television/Movies reinforce society’s expectations of gender. The most powerful form of mass media that we enjoy in America is the television. What we see on our T.V.’s can have very deep and profound effects on our beliefs‚ our life-styles and our needs and behaviors. On most of T.V. women are portrayed as flawless‚ beautiful‚ hair of silk‚ skin like peaches and cream and God forbid if they can pinch an inch‚ whereas
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Rev. Joel Osteen delivered his message to the congregation of Lakewood Church in Texas and a national televised audience. He opens his message by including the audience which set the tone. He also includes a humorous antedote to hope the audience. Then in went directly into the topic. He immediately challenged and encouraged the audience to live with confidence. Realizing their own potential instead of focusing on other. He provided receiver with examples of courage and self-esteem. He reflected
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Subliminal Messages and Their Effects on Human Life Ozan Maraşlı Research Paper By the significant advancement of technology‚ the vision and the way of thinking of humankind has been changed uncharacteristically. The word “uncharacteristically” can be counted as a stimulating word to explain the changes clearly due to the seriousness of the circumstance. Because while humans have developed owing to technology‚ they have started to forget their properties which acquired a humaneness qualification
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From: (name)‚ Human Resources Subject: Electronic Communications Policy This email is a reminder of the electronic communication policy which include telephone‚ electronic mail‚ text messaging and voicemails. 1. All communication documents or messages created or contained within the systems are company policy and records. The communication systems are to be used for business purposes only. Employees should not expect that any communication created‚ sent or received on the communication systems
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Tasha Petitlouis ENC1102 Response Paper #1 revised February 11‚ 2014 What Is Shirley Jackson’s message in “The Lottery” Shirley Jackson’s message in “The Lottery” would happen to be a common case of irony‚ for the unexpected happens to the main character Tessie Hutchinson. The setting is a small unknown village‚ which participates in a gruesome murder every year. Each June 27th a lottery is hosted‚ and a single individual’s fate is chosen by a small piece of paper with a black dot in the center
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dated 16th March‚ 2012. Dear Sir/Madam‚ Subject: Union Budget 2012: Changes in Service Tax-reg. It is said that in matters relating to taxes‚ questions rarely change‚ but the answers do. Budget 2012 has‚ however‚ changed a number of questions relating to service tax. 2. No more will the most often-asked question “which taxable service is being provided?” be relevant; no more will an exporter be asked whether an input service has been used in export to claim a Cenvat refund; and no more will a host of
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What is Double Bind? A double bind is a dilemma in communication in which a person receives two or more conflicting messages and one message denies the other. These messages can be stated by body language or tone of voice. Double binds can be extremely stressful; one is trapped in dilemma‚ seemingly with no way out. Human communication is complex. Communication consists of the words said‚ and how these words are modified by tone of voice or body language‚ and the environment in
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Abstract: The service quality means to customer’s satisfaction‚ which leads to customer loyalty‚ considerable practitioner interest has focused on programs to improve service quality. Customer perception is very important factor to measure service quality. This paper aims to assess customers perception on the different dimensions of service quality such as responsiveness‚ tangibility‚ assurance‚ empathy‚ reliability and the overall service quality in Standard Chartered bank‚ the top banking service provider
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