PGDM (Retail) INDUSTRY MENTOR: FACULTY MENTOR: MR. NIKHIL BHASIN Prof. Kapil Garg RETAIL OPERATION MANAGER Bimtech‚ Greater Noida SHOPPERS STOP‚ ROHINI TABLE OF CONTENTS 1. LIST OF TABLES 3 2. LIST OF CHARTS AND GRAPHS 4 3. LIST OF EXHIBITS 5
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Deepak Agarwal TABLE OF CONTENTS • Objectives………………………………………………………………………………….. 3 • Executive Summary……………………………………………………………………. 4 • Introduction of the Retail Industry……………………………………………… 5 • Overview of Shoppers Stop………………………………………………………… 7 • Major Players and competitor………………………….………………………… 8 • Customer Expectations………………………………………………………………. 9 • Performance……………………………………………………………………………….10 • Marketing Channels……………………………………………………………………
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Project Report On ERP Implementation in Shoppers Stop (SD-Retail) Submitted By:13PGDM127 Abhay Agrawal 13PGDM128 Abhishek Bansal 13PGDM135 Ashish Jain 13PGDM138 Astha Garg 1 Table of Contents History .......................................................................................................................................................... 3 Retail – Process Flow......................................................................................................................
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Answer Paper Marketing Management Section A: Objective Type Part one: Multiple choices: 1.It is a concept where goods are produced without taking into consideration the choices or tastes of customers Ans) Production concept 2. It involves individuals who buys products or services for personal use and not for manufacture or resale Ans) Consumer 3. It is the groups of people who interact formally or informally influencing each other’s attitudes& behavior Ans) Reference groups 4
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Type of Shoppers I like to think of the shoppers as rats in a lab experiment‚ and the aisles are like a maze designed by psychologists. Most of the customers follow a dependable route‚ walking up and down the aisles‚ checking through my counter‚ and then escaping through the exit door. But not everybody is so dependable. Working at Hannaford Supermarket has given me a chance to observed three types of shoppers. The first type of unusual shopper is one I called the amnesiac. He always
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qualitative research using webcams‚ Flip video cameras‚ and shop-alongs as shoppers utilized their phones in the shopping experience. Two key findings cast a light on who is mobile shopping and how‚ and what it means for the future. Lights shall inherit the future -Mobile shoppers fall into two groups. Heavy mobile shoppers comprise about 20% of all mobile shoppers and drive 80% of the activity volume. Light mobile shoppers comprise the rest. Heavies love their phones‚ using them to share photos
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Johnny Bullock English 104 Bowman December 5‚ 2012 Annoying Shoppers Grocery shopping can be a very interesting experience. It seems like nothing more than a quick and easy chore at first. You go in‚ throw whatever you want into your cart‚ pay and then get out. Its almost relaxing‚ that is if the grocery store is completely empty. Unfortunately‚ there are always those other shoppers. The ones who think they own the place or something. They’re in just about every grocery store in America
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sale ad every week‚ like Wal-Mart‚ Fry’s‚ Sprout‚ Albertson’s‚ Safeway‚ and Target. Before I shop‚ I like to compare and match the lowest prices for my groceries and something on sale for my house or daily needed. Because I consider myself a smart shopper‚ I prefer shopping at the malls‚ mega-store‚ and online. I like to put down all my work‚ house chores‚ and shop at the mall once a month. I don’t have to buy anything‚ but I like to look around to see what is up today. I like to go to Macy’s and
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& Structure of Lesson Business Environment • • • • What does the business environment comprise? Use of PEST analysis Influences and drivers for change Glocalization Title of Slides Learning Outcomes At the end of this lesson‚ you should: Understand the nature of the business environment which includes ; • What does the business environment comprise? • Use of PEST analysis • Influences and drivers of change • Glocalization Title of Slides OPENING QUESTION WHERE
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Mystery Shopper Report Customer service hinges around identifying key product or service attributes of target market and delivering consistently the desires of that market. Since target markets have different values businesses must strive to identify customer turnoffs and needs. When a business is successful at delivering good customer service they have not only successfully identified these key attributes that create value for the customer but integrated them into their daily interactions with
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