-Hello -Good evening‚ sir. this is hotline service operator‚ Steve. How can I help you? - You know I have just moved to a new region and noticed the advertisement near by my house. I would like to know about your internet services. - Sure. first of all I want to know for what do you need the internet? For work? For communication? or may be for online games? - well‚ I think mostly for communication with my relatives abroad. -Ok‚ then how often do you use internet? -every day. - I have choose some
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Dear Sir‚ On behalf of the students of 5 Amanah‚ I would like to lodge a complaint about the school canteen. 2. First and foremost‚ the food served is not covered and many flies can be seen hovering over the food. This may lead to food poisoning. Moreover‚ the canteen also serves stale food. The ‘nasi lemak’ turns bad by the time the upper forms have their recess. Last week‚ a few of us had diarrhoea after consuming food from the canteen. 3. Apart from that‚ the food is also too expensive
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Malaysia. 11 OCTOBER 2009 Profesor Datuk Dr. Ahmad Yusoff Bin Hassan The vice Chancellor‚ Hang Tuah Jaya‚76100‚ Melaka‚ Malaysia. Dear Sir‚ Unsatisfactory cafetaria On behalf of the students of FKEKK‚ I would like to lodge a complaint about the cafeteria. 2. First and foremost‚ the food served is not covered and many flies can be seen hovering over the food. This may lead to food poisoning. Moreover‚ the cafeteria.also serves stale food. Last week‚ a few of us had diarrhoea
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How organizations organize to respond to the environment Human beings for millennia have used energy‚ initially it was with the use of fire for light‚ heat‚ cooking and for safety‚ and its use can be traced back at least 1.9 million years (Bowman‚ 2009). However‚ most of these resources are limited. According to P. E. Hodgson‚ a Senior Research Fellow Emeritus in Physics at Corpus Christi College‚ Oxford‚ expects the world energy use is doubling every fourteen years and the need is increasing faster
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The experiment was about people will respond to authority. In the experiment the teacher who is to obey the order of the authority who was the experimenter also the learner who was the recipient of incentive from the teacher. The teacher was given lists of words to teach the student‚ (learner) and the teacher have to read the original word given him also‚ read the four answers. What the learner would do was to press a button to show his answer. And‚ if the answer was wrong‚ the teacher would shock
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a formal and sustained lament in verse that commemorates death‚ war or love lost‚ usually ending in a consolation. The Wife’s Lament The story behind the lament remains obscure The title of the poem is alternately translated as “The Wife’s Complaint” In old English‚ the gender of pronouns in the poem reveals that this speaker is a woman (but that doesn’t necessarily mean the poet was a woman) All that we can know for certain is that the speaker was married to a nobleman of another country
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pupils read‚ reading to them‚ and telling them stories. I also feel that as an individual I am able to communicate well with children and adults and actually enjoy doing this and hopefully inject a bit of humour into work. Often I am left to decide how or what to do with children as the teacher is tied up doing other things. This means I must use my own initiative and get on with the task in hand. I am able to do this without a problem. I realise I must always be busy and if this means straightening
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SHC 31 1. Understand why effective communication is important in the work setting 1. Identify the different reasons people communicate People communicate for different reasons‚ to portray their feelings‚ emotions‚ pain‚ opinions‚ etc. The communication could be professional (formal)‚ or personal (informal). It is important within a social work environment that information is recorded‚ as it may be called upon for legal reasons. All communications are confidential‚ and on a “need to know”‚ basis
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we communicate these are: 1. To change behaviour 2. To get action 3. To ensure understanding 4. To persuade 5. To get and give information All these could be to share experiences‚ to make choices‚ to express wishes and choices… 1.2 Explain how communication affects relationships in the work setting. Effective communication in the work place is essential to make sure that information is passed on‚ to make sure that the client’s needs and problems can be assessed properly‚ if there are any
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by your apprentice and my service user was yet again ignored and smirked at. Half way through the treatment my service user began to complain of being very uncomfortable‚ due to the chair being tilted to far back. Your staff member ignored this complaint‚ and it wasn’t until I addressed this myself that it was rectified. My service user had to be reassured on several occasions as she became very distressed‚ uncomfortable and embarrassed throughout the treatment. After the treatment we visited the
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