1 Introduction to communication in health‚ social care or children’s and young people’s settings (SHC 21) AC 1.1 1.2 1.3 CHAPTER 1 What you need to know Identify the different reasons people communicate Explain how effective communication affects all aspects of your work Explain why it is important to observe an individual’s reactions when communicating with them AC What you need to do 2.1 2.2 Show how to find out an individual’s communication and language needs‚ wishes and preferences
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settings Unit sector reference: SHC 21 Level: 2 Credit value: 3 Guided learning hours: 23 Unit accreditation number: F/601/5465 Unit purpose and aim This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. Answer the following questions units either
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Lisa Okonkwo CACHE CYPWD Level 3 candidate pin:30196060 SHC 31: Promote communication in health‚ social care or children’s and young people’s settings 1. Identify the different reasons people communicate. People communicate for a number of different reasons including: • To get to know each other • To share information • To provide someone else with information 2. Explain how communication affects relationships in the work setting. We communicate in a two different
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SHC 31: Promote communication in health‚ social care or childrens and young peoples settings 1. Understand why effective communication is important in the work setting 1.1 * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be
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SHC 31 1.1 1.2 Communication 1.1 Communication is an integral part of everyday life‚ especially for children‚ Who may not be able to vocalise their needs‚ and be able to carry out their Own basic needs‚ there are many reasons for communication and these include: Expressing basic needs and requirements Expressing distress‚ discomfort To inform others of situations For safety Communication can also provide reassurance and comfort‚ it can help to diffuse situations‚ and it is
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Promote Communication in health‚ social care or children’s and young people’s settings Unit reference: J/601/1434 Unit Level: 3 Unit Credit Value: 3 Unit aim: This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit explores the central importance of communication in such settings‚ and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality. 1. Purpose • The
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SHC 31: PROMOTE COMMUNICATION IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE SETTINGS 1.1 IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE Communication is vital for us as human being. We already communicate since we are born through non verbal or verbal language‚ crying when we are thirsty or hungry or sick‚ sneezing if we are cold‚ and scratching if our body is itchy‚ etc‚ using our body language to show our feelings and express our needs‚ talking for know each other and
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SHC 31: PROMOTE COMMUNICATION IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS. 1.1. Identify the different reasons people communicate. I am working in a sector that is mainly about relationships and communication. That’s why I have to make sure I am a good communicator and build relationships that will lead to confidence and trust between me‚ the parents and their children. At the start we are building a new relationship by just a smile and a friendly “Hello”. Then we
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SHC 31 Promoting communication in health and social care Outcome 1.1 People can communicate for many various reasons. This can be to voice their opinions‚ to get attention‚ if they are in pain or when they want to get their emotions across. It can also to share ideas and information. Communication can also be done to build relationships‚ ask questions and share experiences. People communicate so that they can establish and maintain relationships with others and to give and receive information and
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SHC 31/ 1.1 Identify the different reasons people communicate: Effective and consistent communication within a setting‚ as indeed‚ within most realms of everyday life‚ is not merely desirable‚ yet vital. It ensures that the needs of all parties within the organisation may be catered for‚ according to their unique and individual sets of requirements. For instance‚ if we were to adopt a ‘catch-all’ philosophy within the setting‚ it is inevitable that many children would be sidelined and their
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