Level of Customer Satisfaction in a School Cafeteria Using the SERVQUAL Model A Research Paper Presented to The Faculty of Manila Tytana College of Accountancy and Management MANILA TYTANA COLLEGES Pasay City In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT AUGUST 2013 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction Customers are the ones who make the business survive‚ and it is the personnel
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Tatiana Ionita Best Buy Case Analysis BA 3101/ Professor Monos 2/24/15 Best Buy faces three eminent problems: revenue decline‚ net profit loss‚ and poor cash flows. Revenue fell 2.4% in 2011‚ losing $1.23 billion in 2011. Net profit shrank in the fiscal year 2012 to 1.23 million from a net profit of 1.27 million in 2011‚ or loss of $3.36 per share. Best Buy’s cash flow decreased from $2.2 million in 2010‚ to $1.9 million in 2011. This report will conduct a situational analysis for causes of revenue
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MEM 655: EDUCATION FOR SUSTAINABLE DEVELOPMENT ASSIGNMENT # 1 1. Provide a good conceptual background of the following: a. Education for Sustainable Development * is based on the principles and values that underlie sustainable development; * deals with the well-being of all four dimensions of sustainability – environment‚ society‚ culture and economy; * uses a variety of pedagogical techniques that promote participatory learning and higher-order thinking skills;
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Hemp as a Sustainable Resource: Why is it Illegal to Grow in the United States The global population continues to grow at an exceedingly rapid rate. Therefore‚ use for versatile and sustainable resources is becoming imperative in order to retain the capacity to support humanity. More important is the ability to adapt to a system that can do it all while minimizing any negative effects on the environment. In ecology‚ sustainability can be described as the ability for a system to maintain balance
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SUSTAINABLE VERTICAL CITIES OBJECTIVE: To research the possibilities‚ advantages and disadvantages of high rise vertical cities. ABSTRACT: Today’s modern city acts like a computer motherboard‚ all things big and small are interconnected with each other. If one component fails to respond or if the connection between the two breaks‚ the other connected components suffers the delay and loss of information. Similarly‚ in urban context if a component like a power station‚ water station fails or a
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| Apple Apple Inc. is one of the most successful companies in the United States and in the world. Apple Inc. is a multinational company that specializes in the manufacturing of electronic equipment like smartphones‚ software and computers. The company is well known to everyone for products like iPhone‚ Macintosh‚ iPad and iPod. Apple came into existence as the joint effort of Steve Jobs and Steve Wozniak. Wozniak was the mind behind the technology while Jobs was mind behind the marketing strategies
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How to Buy a Car Stephanie Gallion ENG 080 Looking for a new car? Well here are ten easy steps to finding the car that best suits you and your needs. First step‚ “What kind of car do you need?” Instead of worrying about what you are wanting‚ worry about what you are needing. What are you going to use the car for? How many seats do you want to fill? Do you care about gas mileage? What kind of driving do you do the most? How far do you drive every day? Usually people‚ when buying a new
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The Company Richard M. Schulze founded Best Buy with business partner James Wheeler when they opened “Sound of Music‚” an audio specialty store located in Saint Paul‚ Minnesota in 1966. In 1967 Sound of Music acquired Kencraft Hi-Fi Company and Bergo Company‚ which led to a second and third store opening near the University of Minnesota and in downtown Minneapolis. The Sound of Music ended its first year with gross sales of $173‚000(USD). In 1969 Sound of Music stock was first traded as a publicly
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Kellen Duggan Shuping Gao Best Buy Case 7/17/12 Marketing 561 Professor Moon 1. How does Best Buy define customer centricity? The idea behind customer centricity was to be the customer’s smart friend and give a full solution. The sales people stand by the customers and try to find what they really need and what they want. The opposite of this would be product centricity. At this time the electronics were getting easier to use‚ their interaction required specific knowledge that only a fraction
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Best Buy – Case Analysis #1 MGT 575 – 01 Christopher J. O’Connor July 17‚ 2013 Major Issues/Concerns/Problems Best Buy has a myriad of issues it is facing as it struggles for viability and‚ in the eyes of some‚ literal survival. The primary challenges for the company include financial concerns‚ overly aggressive expansion into the European market‚ and a questionable strategic decision to focus more on large
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