CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN MBUNGWANA CHRISTINE LUNGISWA 2009 CUSTOMER SATISFACTION IN HOTELS IN CAPE TOWN by MBUNGWANA CHRISTINE LUNGISWA Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology Supervisor: A Bester Co-supervisor: Prof. Dr. J A Watkins D. Phil.‚ D. Com.‚ Ph. D. Bellville November 2009 ii DECLARATION I‚ Christine Mbungwana‚ hereby
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Brand Management “Without question‚ branding is a complex management area that deserves study from a variety of different perspectives and academic traditions. By providing a multi-disciplinary approach‚ this textbook provides a welcome and invaluable resource for thoughtful students‚ scholars‚ and practitioners who want to fully understand branding and brand management.” Kevin Lane Keller‚ Tuck School of Business at Dartmouth “At last a book that cuts through the clutter about understanding brand
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THIS PAGE IS BLANK Copyright © 2005 New Age International (P) Ltd.‚ Publishers Published by New Age International (P) Ltd.‚ Publishers All rights reserved. No part of this ebook may be reproduced in any form‚ by photostat‚ microfilm‚ xerography‚ or any other means‚ or incorporated into any information retrieval system‚ electronic or mechanical‚ without the written permission of the publisher. All inquiries should be emailed to rights@newagepublishers.com ISBN (10) : 81-224-2326-1 ISBN (13)
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Cand.Merc.International Marketing and Management Centre for Business History Master Thesis The Story of Starbucks Ea Elisabeth Finn Nielsen 201180 2470 Tina Holm Mortensen 291282 1644 Date of Hand-in: 28.11.2008 Name of Supervisor: Per H. Hansen Copenhagen Business School 2008 Ea Elisabeth Finn Nielsen & Tina Holm Mortensen | The Story of Starbucks Table of Contents Part I 1. Preface 2. Problem Area 2.1 Branding as the Root Cause 3.
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UNDERGRADUATE PROGRAMME HANDBOOK 2014 – 2015 ACCOUNTING & FINANCE BSc Accounting (N400) BSc Accounting and Finance (N490) BSc Accounting and French (N410) BSc Accounting and German (N4R2) BSc Accounting and Spanish (N4R4) BSc (Econ) Accounting and Economics (Joint Honours) (LN14) BSc (Econ) Accounting and Management (Joint Honours) (NN24) BSc Finance and Management (NN23) INTERCALARY YEAR ©2014 Cardiff Business School Version control: v1.0: Initial version published to students CBS0422 Created
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2013 my Modules @ Unisa information‚ codes and purpose • undergraduate higher certificates‚ diplomas & degrees • honours degrees‚ postgraduate certificates & diplomas 002 Contents Subject African Languages African Politics Afrikaans Agricultural Science Ancient History Ancient Near Eastern Studies Animal Health Anthropology Applied Information Science Applied Mathematics Arabic Archaeology Archival Studies Art History Astronomy Auditing Banking Biblical Archaeology Biblical Studies
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