Unit 1: Understanding Good Customer Service 1.1- Internal - Manager - Colleague - Suppliers External - Customs - People who buy from you 1.2- Expectations – To come with a good service on their dog - Satisfaction – To see their dog is happy and has a good cut - Connection – What they expected is what they got 1.3 – Characteristics – Requesting services
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Dear Mr. Smith‚ Upon investigation in to the claim of constructive discharge under the Title VII Civil Rights Act of 1964 my research found this claim to be irrelevant and unjustified. A constructive discharge happens when an employee is legally justified in claiming that he/she was forced to resign because the employer has made working conditions intolerable. In our situation a complaint was never filed with the company letting us know the employee was unhappy or giving us the opportunity to respond
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The Maginot Line History The Maginot Line and its relation to the world during the interwar period. The Maginot line is a fortification made by the french named after Andre Maginot ‚ the minister of war for France. The interwar period is referring to the time between world war one and world war two. Focusing mainly on the relations between France and Germany during this period. Ultimately what is the Maginot Line and how does it have such a big impact during the interwar period and on into
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Practice Assignment: The Great Gatsby October 1917 Dear Diary‚ I believe that there comes a time in every young woman’s life in which they believe they have fallen in love. For a long time I thought this was something that would just not happen to me‚ that was until I met him. He introduced himself as Jay Gatsby‚ a military officer in World War I. I must say he was very alluring and intriguing. We talked‚ just talked. It was nice‚ to just talk about life with someone‚ a stranger almost. I was
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line managers have a lack of desire to implement HRM. However‚ willingness is essential for someone to perform effectively. Furthermore‚ line managers do not have capacity to implement HRM‚ since they have other‚ more pressing‚ short term operational responsibilities. This short-range focus may result in people management that is generally less effective. Besides‚ line managers have limited skills and competences in HRM due to a lack of training. It is suggested that these low competences are a significant
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Finish Line In 1976 two friends named David Klapper and Alan Cohen paired together to run a franchise that would come to be known as the Athlete’s Foot. Athlete’s Foot was a large athletic footwear business. By 1981 Klapper and Cohen’s vision grew larger than what the Athlete’s Foot franchise was able to contain. In this year Klapper and Cohen decided to open their own franchise as a spin off of the Athlete’s Foot; they named it Finish Line. Cohen and Klapper were phenomenal businessmen
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1 November 2009 Paper #2 Assignment What is life like on the global assembly line? In the article “Life on the Global Assembly Line” Barbara Ehrenreich and Annette Fuentes did a very good job of portraying what was really going on in the lives of women working in an assembly line in Third World countries. I felt like the authors were not happy about what the corporations were doing. I think that the corporations are like a hungry dog that never could be satisfied with anything. I only disagree
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Alphabet of Lines in Technical Drawing Lines in technical drawings are part of a specialized graphic language that is standardized throughout industry. Each type of line has a very precise symbolic meaning. Correct usage of this "alphabet of lines" is essential whether you use traditional drafting methods or CAD. Line weight is the thickness of the line. Construction lines and guide lines are very light‚ easily erased lines used to block in the main layout. Visible lines are the edges
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VALUE LINE PUBLISHING‚ OCTOBER 2002 Teaching Note This case follows the performance-review and financial-statement-forecasting decisions of a Value Line analyst for the retail-building-supply industry in October 2002. The case contrasts the strong operating performance of Home Depot with the strong stock-market performance of Lowe’s. Students examine a financial-ratio analysis for Home Depot that acts as a template to generate a comparable ratio analysis for Lowe’s. The students’ ratio
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3‚ No 5‚ 2012 www.iiste.org The Comparative Growth of Service Sectors in Bangladesh Mohammad Shahidul Islam1‚ Md. Musa2‚ Rajib Kanti Das3 1. Assistant Professor‚ School of Business‚ University of Information Technology and Sciences‚ 40/1 Jakir Hossain Road‚ Khulshi‚ Chittagong‚ Bangladesh Tel: 88-01190-955692 E-mail:shahidulislam28@yahoo.com 2. Lecturer‚ School of Business‚ University of Information Technology and Sciences‚ 40/1 Jakir Hossain Road‚ Khulshi ‚ Chittagong‚ Bangladesh‚Tel: 88-01819-619269
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