Introduction Ocean Park‚ Hong Kong’s only homegrown theme park‚ was opened in 1977. It is the largest marine-based theme park in Asia‚ focusing on providing facilities for educational‚ recreational and conservation activities to the public. The park houses fourteen rides‚ an assortment of aquariums‚ a giant panda exhibit‚ observatories and educational laboratories. It is also the only Asian Park to be accredited by the American Zoo and Aquarium Association. Problem- Hong Kong Tourism In 2004‚
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CASE STUDY 1 Ocean Park: In the Face of Competition from Hong Kong Disneyland Bennett Yim In April 2006‚ Ocean Park‚ Hong Kong’s only home-grown theme park‚ launched a syndicated loan to raise HK$4.1 billion for a master plan to revamp the Park.1 The master plan represented the Park’s strategic response to the arrival of Hong Kong Disneyland‚ which had opened the previous year. Ocean Park had expected attendance to drop significantly with Disney’s opening‚ but attendance at the Park had remained
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Ocean Park vs. Hong Kong Disneyland History about Ocean Park Officially opened on 10th Jan 1977 by the Governor of Hong Kong‚ Sir Murray MacLehose‚ the Ocean Park was constructed with HK$150million funded from the racing profits earned from the Hong Kong Jockey Club while the land was given free by the Hong Kong Government. It is located in Wong Chuk Hang and Nam Long Shan in the Southern District of Hong Kong. The park has won several awards‚ including The World ’s Seventh Most Popular Amusement
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had been ranked the World’s Seventh Most Popular Amusement Park. Many tourists visit Hong Kong will visit OPHK as well. The large amount of capital is also the strength of OPHK. As promote the Koala may need a heavy advertising costs‚ a large amount of capital may allow OPHK to afford the cost. Weakness For the weakness‚ OPHK had the main competitor‚ Hong Kong Disneyland. Both of the theme parks offer the similar products and services such as amusement games‚ souvenir counters. Moreover‚ the facilities
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2014/15 Semester One Marketing Management SPD4250 Topic: Ocean Park Hong Kong Name: Ho Ka Shing Lam Yee KI Leung Ping Sin Tai Ho Kwan Yeung Yee Kuen Zhang Xiao Jun Tutorial Group: 03E Group: E Group Project Proposal for Ocean Park Hong Kong Brief Description of Ocean Park Hong Kong Ocean Park Hong Kong is one of the most popular theme parks in the world. It was officially opened on January 10th 1977 by the
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assignment I am going to conduct a critique of the following service management ideas‚ theories‚ concepts and techniques; specifically with reference to their purpose‚ application and limitations and with regard to how these service management ideas‚ theories and techniques may contribute to the development of a successful business: Service concept‚ Service concept profiling and The SERVQUAL model. Service concept purpose‚ The service concept has been defined variously throughout the years‚ Haskett (1986)
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Introduction The service concept is critical and central in managing service operations. It has become increasing important in defining what the corporations are selling and the customer buying or using. It can be used to design and improve the services. “The service concept is something that is more emotional than a business model‚ deeper than a brand‚ more complex than a good idea and customers and creates a business advantage.” (Johnston.R and Clark.G‚ 2008) The selected service organisation is
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SERVQUAL MODEL SERVICE CONCEPT PROFILING SERVICE CONCEPT PROFILING SERVICE CONCEPT SERVICE CONCEPT MGT 3160 - Services Management Done By: Rahul Khanchandani M00289513 Submission Date: 11th December 2012 Lecturer: Mrs. Neelofer Mashod Word Count: 2‚478 Words Service Concept | Pages 3-5 | Service Concept Profiling | Pages 6-7 | SERVQUAL Model | Pages 8-9 | Conclusion | Page 10 | Table of Contents: Service Concept: People buy different kinds of services from different
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Service Management Introduction It is considered that the most critical thing for a company is to effectively and efficiently deliver the service to the customers. It does really matter which industry the organization is operating in‚ the features of services have be taken very seriously and in addition to that‚ customers have to be satisfied in order for the organization to grow. It has been argued by numerous scholars that the primary need of the customers in the modern business world is to
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Case 1 - Design house Partnerships at concept design services Case summary The case is all about CDS (Concept Design services) ‚ earlier they were in to business to consumer business by d product name of “Focus” now they have moved from business to consumer to business to business format. They have tied up with many design house and they give them the design which they manufacture and then distribute to the customer. They also moved from manufacturing focus products to high – quality stylish
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