"Service blueprint of hospital" Essays and Research Papers

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    Hospital Study

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    CASE: Community Hospital Evening Operating Room Solution 1) The average customer arrival rate and service rate per hour Patient arrival time in a day (11 pm to 7 am) = 8 hr/day Patient arrival time in a year (Total study time) = 8 (hr/day) * 365 = 2920 hrs For average customer arrival rate‚ we know that 62 patients are required during that time period. So average customer arrival rate (λ) = 62/2920 = 0.0212 patients /hr Service rate (μ) = 60/80.79 = 0.7426 /hr

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    hospital management

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    Sub- Centres. b) Hospitals/Health Centres Community Health Centres. Rural hospitals. District hospitals. Teaching hospitals. Specialist hospitals. c) Health Insurance Schemes Employees States Insurance Scheme (ESIS). Central Government Health Scheme (CGHS). d) Other agencies Defence. Railways. 2. PRIVATE SECTOR a) Private hospitals‚ polyclinics‚ dispensaries and nursing homes. b) General Practitioners and Clinics‚ Private hospital includes hospitals run on profit basis‚ no

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    Bataan Hospital

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    Bataan Primary Arsenal "Kalusugan" Hospital Lamao‚ Limay Dr. Carolina Banzon Medical Director Dr. Wynne Gubuan Medical Director Dr. Alberto de Leon Medical Director Dr. Barbara Reyes Medical Director 25 beds Bagac Medicare And Community Hosp. Jose C. Payumo Jr. Memorial Hospital Orani District Hospital Bgy. A. Ricardo‚ Bagac 15 beds San Ramon‚ Dinalupihan 50 beds Ma. Fe Subdiv.‚ Orani 45 beds Balanga City Primary Bataan Doctor’s Hospital Dona Francisca Subd. (047) 237-2009

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    other hospitals • Recovery o Practically cut in half • Atmosphere o Carpeted floors o No Bed Pans • Lower Costs • Administration of the anesthetic • Being aware of what is going on after surgery Target Group of Customers: Commonalities • Only external abdominal hernias • Recurring hernias repaired elsewhere • Roommates have similar jobs‚ backgrounds‚ or interests Service Delivery: Production Process • Thoughtfulness • Service Blueprint attached Five Dimensions of Service Quality

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    Healing Hospital

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    Running head: HEALING HOSPITAL: A DARING PARADIGM Healing Hospital: A Daring Paradigm Karen McDevitt Grand Canyon University Spirituality in Health Care HLT 310V Patricia Mullen April 07‚ 2011 Healing Hospital: A Daring Paradigm Service‚ Integrity‚ Safety‚ Trust‚ and Respect may be the core values established as guidelines for hospitals’ staff members. Without love it will not qualify as a Healing Hospital. The employees need to embrace the human spirit and incorporate genuine

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    Hospital Closure

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    safety net hospital are closing because‚ there is simply not enough funding to bear the rising population of the United States. Over thirty-three percent over the population are uninsured for various reasons. In today’s society there are so many single parent families that cannot afford to pay for private insurance‚ so as a result they rely on government assistance such as Medicaid‚ All-kids‚ and Medicare. According to an article I read in the New York Times magazine‚ Grady Memorial Hospital is known

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    Hospital MOCKUP

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    I. General info A. Hospital name: Chey M. Durant Memorial Hospital B. Available beds: 300 1. Culinary and Patient foodservices offered: a) Patient tray service (patient visits by nutrition rep for meal ordering) b) Cafeteria for staff and guests II. Operating budget A. Type: zero based variable B. Annual Budget: $547‚500.00 (based on $7.50/patient/day)*see below C. Costs assigned to: 1. Cafeteria operations 2. Patient services 3. Clinical nutrition services 4. Quality management 5. Procurement

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    Shouldice Hospital

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    1. How successful is the Shouldice Hospital? Generate a P&L statement using available information from the case. Treat each of the two operations—hospital and the surgery—separately. Hospital: Revenues (4 days X $111/day x 6‚850 patients/year) 3‚041‚400 Cost 2‚800‚000 Profit: 241‚400 Clinic: Revenues ((($450 + 60 + 75) X 0.20) X 6‚850 patients/year)) 3‚596‚250 Cost 2‚000‚000 Profit 1‚596‚250 Total Profit 1‚837‚650 2. How

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    Healing Hospital

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    The challenges of creating a healing environment and the components of healing hospitals When a new hospital is being planned and built‚ the main focus is based on the number of beds it will house‚ the location of each department‚ how many it will employ and the main item is cost of the project but a healing environment is based on helping the patients feel safe‚ comfortable and stress free. These hospitals will deal with components or needs which include love‚ meaning in life‚ forgiveness and hope

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    West Hospital

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    intense competition between WFRMC and the other two hospitals within the area of Pensacola in 1992‚ Sacred Heart and Baptist Hospitals. The 130 doctors practicing at the Medical Center Clinic and its satellite clinics admitted mostly to WFRMC‚ whereas most of the other doctors in this city of 150‚000 practiced at both Scared Heart and Baptists Hospitals. At the time it was estimated that 90% to 95% of patients that would be admitted into any of the hospitals would experience discounted prices due to the

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