"Service blueprint of a bank" Essays and Research Papers

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    Deutsche Bank

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    The banking regulatory environment in which Deutsche Bank operates EU banking regulations The EU banking regulations governing banks operating in EU countries states that Affecting banks Libor fixing scandal One of the major banking scandals to rock the financial world in current times is the Libor fixing scandal‚ this is currently affecting Deutsche Banks and other banks across the world‚ where it was establish that banks had been rigging the Libor rate which is used to set financial transactions

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    Bank of America

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    Organizing Paper � PAGE �1� BANK OF AMERICA Bank of America is one of the biggest companies with a lot of employees. Bank of America was founded in 1874 known as the Nations Bank till its acquisition of a San Francisco-based Bank of America in which it assumed its current name. Bank of America is one of the leading financial companies in the world. When dealing with assets‚ it is the second largest. Bank of America has a profit of 31.61%. The factors that hurt the bank would be due to customers closing

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    Investment Banks

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    INVESTMENT BANKS As with commercial banks‚ investment banks are highly leveraged entities that play important roles in both the primary and secondary markets. Investment banking activities include: • Raising funds through public offerings and private placement of securities. • Trading of securities. • Mergers‚ acquisitions‚ and financial restructuring advising. • Merchant banking. • Securities finance and prime brokerage services. The first role is assisting in the raising of funds by

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    Bank Management

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    1- Banks perform the indispensable task of… A: intermediating savers and spenders. 2- Among the most important trends in banking‚ there have been… A: increase in bank branching‚ formation of more holding companies for the purchase of smaller banks‚ and mergers among the larger banks in the industry. 3- Among leading structural trends in the recent banking industry‚ there have been… A: Decline in independently owned banks‚ increase in the average size of individually owned banks‚ and entry

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    commonwealth bank

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    The topic of this essay will be on “Service‚ both poor and outstanding‚ has a strong emotional impact upon us as customers‚ creating intense feelings about the organisation‚ its staff and its services‚ and influencing our loyalty to it.” (Wirtz & Johnston‚ 2003‚ p.10) In relevance to the above quote‚ a RATER audit has been conducted on the customer service of the Commonwealth bank of Australia. The Commonwealth bank is the largest bank in Australia and has a leading customer base‚ so new

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    bank analysis

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    A WORKING REPORT ON MUTUAL TRUST BANK RETAIL LOAN PRODUCT By MalihaNawrin ID # 0730095 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY‚ BANGLADESH December‚ 2011 I. A WORKING REPORT ON MUTUAL TRUST BANK RETAIL LOAN PRODUCT By MalihaNawrin ID # 0730095 Has been approved December‚ 2011 Mr. SaquibShahriar Lecturer‚Finance and Accounting School of Business Independent

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    Js Bank

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    | on | | JS Bank | | Submitted By: M. Jehangir Khan Abdul Mannan Submitted To: Dr. Nawazish Mirza Dr. Ayesha Afzal Dec 2012 | RATING RATIONALE ASSESSMENT | New | Previous | Entity | | | Long term | A+ | A | Short Term | A1 | A1 | The rating shows a fine and sound financial performance of the bank emanating from increasing bank’s profitability and liquidity and the sound capital adequacy values. Also the growing network of bank with the increase

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    capitec bank

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    Resources and capabilities of capitec bank: 1. What resources and capabilities made Capitec successful? Capabilities- The individuals who came together to start Capitec came from a strong financial and micro-lending background; they had a very good understanding of the banking systems. They started this business well equipped. Resources- Capitec was originally capitalized with R350 million was worth R2.2 billion and the results which were released in September 2006 showed a 23% return on

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    Grameen Bank

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    University of Chittagong‚ observed that banks did not extend their credit schemes to the rural poor as they were not considered creditworthy. In this situation‚ the rural poor were forced to approach moneylenders who charged exorbitant rates of interest. In 1976‚ Yunus launched The Grameen Bank Project‚ on an experimental basis to study the framework of banking services for the rural poor. The objectives of the Grameen Bank Project were: •Providing banking services to the rural poor • Eliminating exploitation

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    Bank Insure

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    BANK INSURE Bank Insure is a financial institution offering banking‚ insurance and asset management to corporate and institutional clients. With a diverse workforce‚ Bank Insure comprises a broad spectrum of prominent companies that increasingly serve their clients under its brand. Key to Bank Insure is its distribution philosophy ’click–call–face’. This is a flexible mix of internet‚ call centers‚ intermediaries and branches with which Bank Insure can fully deliver what today’s clients expect:

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