McDonald ’s has long been an American restaurant favorite. However‚ in 2003 sales figures showed the fast food empire was suffering to maintain their status. Stagnant sales‚ rising costs‚ failed attempts at new menu items‚ falling stock price and a lagging quality and service rating by customers all have left the restaurant chain in decline. What’s the Problem? At the top for so long‚ McDonald’s has now found itself lacking in the areas it has long prided itself on: quality and service‚ according
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Benihana Simulation Analysis Harvard Business Publishing has created a computer simulation to replicate the operations management decisions facing Benihana. Benihana is a teppanyaki style restaurant franchise that focuses on bringing a theatrical dinning experience to its patrons. The layout of the restaurant consists of two seating areas: the bar and the dining area. The goal of this simulation is to maximize utilization‚ throughput time and the nightly profit using different batching‚ bar sizing
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limited-services through restaurants‚ drive-through stops‚ or takeout express (Exhibit 1a-e). Restaurants produce food from ingredients and semi-manufactured food; they sell each meal with a main dish‚ a beverage‚ and sometime an additional dessert. Customers‚ vary from individuals to families‚ always make payment before receiving their meals. In such a competitive industry‚ Chipotle Mexican Grill earns a great profit by placing itself apart from others. Chipotle‚ a popular fast food restaurant‚
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menus “to select lower-calorie meals‚” the judge [holwell] wrote. He added that “these choices will lead to a lower incidence of obesity.” -“We continue to say that each restaurant should make decisions about the best way to provide this nutritional information to their customers‚” Mr. Hunt said. “Most of these restaurants that are being affected were already providing this information‚ but in a different format.” -“It will give people information they need‚ where they need it‚” [Dr. Thomas
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Resorts World Casino in February and Universal Studios Singapore® family theme park in March‚ along with MICE facilities that include one of Asia’s largest Grand Ballrooms. It offers a wide range of entertainment and shows‚ as well as celebrity chef restaurants‚ brand-name boutiques and a half-kilometer long shopping and dining Strip named FestiveWalk. Two more hotels‚ the Marine Life Park and the Maritime Experiential Museum will be added in subsequent phases of the resort’s growth. Resorts World
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can still make it in this competitive environment. I am a huge Chick-fil-A fan and am proud of them for standing by their beliefs. The types of marketing strategies used by Chick-fil-A are substantial and completely different from every other restaurant in the United States. Chick-fil-A’s unique corporate culture derives from Cathy’s Christian background and his desire to inspire and influence people. The company’s official statement of corporate purpose is “to glorify God by being a faithful steward
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departments. Some guests may not even be aware that the hotel offers certain services. The front office staff could give restaurant menus‚ salon services pamphlets‚ or room service menus. When checking guest in to the hotel employees could ask “would you like to make an appointment for a facial in our full-service salon‚’ or “would you like to make dinner reservations for one of our restaurants.” Even asking guest if they would like a bottle of wine or champagne sent to their room can be a great way to increase
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Jamie and Gordon are British and they are also chefs‚ TV celebrities and restaurants’ boss. Jamie’s famous TV programme is “The Naked Chefs” and Gordon’s is “Hell’s Kitchen”. Jamie’s style in TV programme is relax and natural but Gordon’s is mean and grave. I prefer Jamie to be SA Food Center’s spokesperson since his image is calm. His TV programme is well-known in many countries and I have tried the food in his restaurant in Hong Kong and that is really nice. He can make the SA product easier
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renowned restaurant critic‚ Ruth Reichl paid little or no attention to her appearance while dining out. The food was the same for everyone‚ regardless‚ she had thought. However‚ while in New York‚ she learned that her belief was flawed. Hundreds of restaurants were studying her appearance. Waiters planned on serving her like royalty in order to get a good review from her. Reichl knew that dining as herself would not help her acquire a authentic evaluation of each restaurant. “If every restaurant in New
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drive-thru restaurant. A second location was added shortly thereafter. Both sons skipped college to help Panetta run the restaurants. Sales were good and customers returned for the good food and good price. Mr. Panetta’s brainchild food item‚ The Cosmobob‚ was praised by patrons of both locations‚ so he began preparing for mass-market introduction and development. Cosmo was faced with a number of decisions concerning producing The Cosmobob. There was an opportunity to open a third restaurant in the
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