through every kind of topping we want. Or we could ask wait staff to explain for us the topping or ingredient we do not know. Also‚ it is very thoughtful that we can choose less ice‚ less sugar‚ half ice or half sugar according to every customer’s needs. The desserts would be put in a plastic bowl or plate with disposable spoons or metal spoons. The drink would be put in a disposable cup with disposable a regular or large straw according to different toppings. And there are around 50 seats inside
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Delivering Learning and Development Activities: Customer Service Presentation Review 3.1 Feedback When planning and presenting my training session a factor that influenced it was my own knowledge of customer service training. Like others I taught‚ I had already gone through the process at work. I learnt the basic principles and adapted this in the workplace to provide excellent customer service. According to Don Kirkpatrick (2006) "Trainers must begin with desired results and then determine
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Meet The BRICs Case of chapter 4 1. Map the proposed sequence of evolution of the economy of the BRICs. What indicators might companies monitor to guide their investments and organize their local market operations? China and India will be the dominant global suppliers of manufactured goods and services‚ respectively‚ while Brazil and Russia will become the principal suppliers of row materials. Collectively‚ on almost every scale‚ they will become the largest entity on the global stage. The
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EVALUATION OF VIRGIN GROUP ACCORDING TO THE 7-S MODEL. According to Waterman and others‚ 7-s model is a framework for change identifying seven key factors that adversely affect change in an organization. Virgin Group can be analyzed according to this model as follows: 1. STAFF The staff of Virgin Group is highly motivated. Richard Branson‚ the owner of the group serves as a good example to the employees as he leads by example by not living an extravagant life which may make the employees
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Eric S. Faden was in fact‚ using fair use when creating the video. It follows many of the “rules” of fair use. For one‚ He was creating something entirely new. Yes‚ he was taking clips from the original movies‚ yet he was doing so in a way that none of the movies plots‚ the character personalities‚ the relationships between characters‚ or the ending of the movies were given away. Meaning‚ he used the clips to where you could watch it and still not know anything about the disney movies without watching
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Assignment 1- Negotiating with learners Initial assessment is an important part of the learning and teaching process‚ in order to ensure that learners join a course at the correct level and are able to progress through the course at an achievable level. Assessment should start as soon as the learner asks for information about the course they are interested in. The initial enquiry should be able to obtain relevant information from the learner in order to determine they have the necessary skills
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Competing on resources: Strategy in the 1990’s‚ Collis & Montgomery (1995) Harvard Business Review Managers complain that strategic planning is too slow to keep up with changes in global competition and technology. Resource Based View (RBV) combines the internal analysis and external analysis of the industry and the competitive environment. Therefore‚ RBV builds on‚ but does not replace‚ the two approaches to strategy. RBV sees companies as very different collections of physical and intangible
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Target Culture BUS 610 While finishing my Bachelors of Science at Cal Poly Pomona I worked for a retail company called Target. Target is really a world of its own and not like very many other retail companies. I interned for three months and worked there for about a year. Even though I no longer work there‚ I did learn a lot about the company and its culture. The best way to understand Target culture is to understand their commitment to their employees and guests. Target’s commitment is to
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Why do companies need a strategy? Strategy is very important for a business. Without a strategy an existing business can drift away from its customers and become uncompetitive with its environment and eventually the business will stop making profit. This is known as strategic drift. In other words‚ having a strategy is a way to remain competitive or it is a way of forcing a strategic change when an organisation has drifted away from its environment and is staring to fail. Lately‚ these strategic
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Target Case Study Be prepared to describe and critique Target’s capital budgeting system. Give specific consideration to the role of the real-estate managers and the makeup of the CEC. Target’s capital Budgeting System‚ by 2006‚ Target was targeting to create a lot of outlets and they were termed as projects‚ each project contains a set of procedures to be followed that are then approved by the CEC (capital Expenditure committee) in order to get the store up and running. There specific consideration
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