creeps up on the happy meals‚ trays‚ and familiar furniture. As the water floods in you can hear the faint sound of machines in the restaurant. There are no staff‚ customers‚ or actors rather the paper cups‚ wrappers‚ fries‚ and a statue of Ronald McDonald‚ a well-known mascot for the McDonald’s burger chain are the main characters. Surprisingly enough what looks like a genuine McDonald’s diner‚ is a model the artists designed from their own memory. The model was constructed in a large swimming pool
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HONG KONG SHUE YAN UNIVERSITY BUS 460 Business Strategy Group Project Topic: McDonald’s – Strategic Directions Submitted To: Dr. Adolphus Y. Y. Wan Section 3 Group 8 Lai Wing Sum‚ Vincent (103120) Chui Sze Chung‚ Onion (103161) Ng Cheuk Yin‚ Alex (103181) Ip Lee Ying‚ Chantal (103232) Date: 19th December 2013 Table of Content Chapter 1: Introduction 1 Chapter 2: Background 1 Chapter 3: Problems Identification 4 Section 1: SWOT Analysis 4 Section 2: TOWS Matrix 4 Problem 1 (S1O2): Inappropriate
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ASSESSING THE QUALITY OF E-COURSES Jeanne Schreurs ‚Universiteit Hasselt‚ Belgium ‚Rachel Moreau‚ Universiteit Hasselt‚ Belgium Abstract The EFQM model of quality management is a universal model and is applied in this paper in the school context for the organisation of e-courses. We identified some quality criteria in this EFQM school quality model. We defined a simplified e-learning EFQM model supporting the evaluation by the learner. Based on it a questionnaire has been structured that can
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Misunderstandings happen often in both personal lives as well as in the workplace. It can be difficult to communicate and get through the misunderstandings but it can be done with patience and a calm approach. The first misunderstanding I experienced was when I work for an aircraft repair station. There were two employees that were working together. Employee “A” was a fifty year old Korean man with a thick accent and a pushy personality who happened to be our Master Mechanic. Employee “B” was a
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Introduction In the following report‚ myself and group members have been instructed to act as consultants analysing the service encounter in video 2‚ making use of one or more of the blueprinting modelling techniques. The models used in this report are servquals and service blueprinting. In a challenging and highly competitive market in which service industries proliferate‚ service quality is of paramount importance and essentially encompasses the differences between service expectations and
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18 February 2014 MS. MA. CECILE P. CARILLO Philippine Representative Office OMRON ELECTRONIC COMPONENTS SDN BHD U-1103‚ 11th Floor‚ Alpap II Building‚ Trade Street corner Investment Drive‚ Madrigal Business Park‚ Ayala Alabang‚ Muntinlupa City‚ Philippines Tel.809 86669 E-mail: ccarillo@ap.omron.com 2014 CORPORATE ROOM RATES AND BENEFITS Dear Ms. Carillo‚ Greetings from WATERFRONT HOTELS & CASINOS! Thank you for your invaluable support to our hotel. We are pleased to provide you with
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Our company that we chose to research is McDonald’s; whose full company name is McDonald’s Corporation. McDonald’s is the world ’s largest chain of hamburger fast food restaurants‚ worldwide‚ serving around 68 million customers daily in 119 countries and counting. McDonalds was founded May 14‚ 1940 in San Bernardino‚ California by brothers Richard and Maurice McDonald. The focus of McDonald’s at the time was their “Speedee Service System"‚ they did this by introducing an assembly line style kitchen
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McDonalds in Tecoma Being a resident of the Dandenong Ranges‚ I have seen first-hand the hard work and dedication of the protesters to the fast food chain McDonalds. Every morning on my way to and from school I drive through the small town of Tecoma where local residents are fighting against the construction of a McDonalds. These people are out rain‚ hail or shine outside the building site of Tecoma McDonalds holding signs that have catch phrases such as “burger off” and other slogans mocking the
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When you think of Mcdonalds‚ do you just think of a local burger joint‚ or do think of a worldwide selling brand? Mcdonalds originally started as a drive through in California‚ but now is a globally known fast food chain. This now famous burger joint spread to other countries by tourists being fascinated with the food and the franchise trading tips and tricks on how to make the perfect BigMac. Mcdonalds has changed the lives of countless people around the world by simply giving them a
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definition of internal and external stakeholders This website shows the differnent stakeholders and how they influnece businesses. the main two businesses i am going to be investigating are McDonalds and cadbury. what are stakeholders? Stakeholders are people who own a share in the business‚ they have to buy the shares from the stock exchange or they have an influence or interest in the business. an example of a stakeholder of a school would be a govnor. they dont own a share but they influence
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