Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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Golan About Samsung: The Samsung Group is a multinational conglomerate corporation headquartered in Samsung Town‚ Seoul‚ South Korea. It is the world’s largest conglomerate by revenue. The Samsung Group is composed of numerous international affiliated businesses‚ most of them united under the Samsung brand including Samsung Electronics‚ the world’s largest electronics company‚ Samsung Heavy Industries‚ the world’s second largest shipbuilder and Samsung C&T‚ a major
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Introduction Samsung Group is a South Korean multinational conglomerate company which headquartered in Samsung Town‚ Seoul. It comprises numerous subsidiaries and affiliated businesses under Samsung brand including Samsung Electronic which is the world largest electronic company. It is one of the world’s largest conglomerate with an annual revenue of US$ 220.1 billion in 2010.Samsung has been the world’s most popular consumer electronics brand since 2005 and is the best known South Korean brand
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MARKETING PLAN SAMSUNG GALAXY TAB Summer CHANG Yiwen CHEN Guotong HUANG Lin 04/24/2014 Contents Chapter I Executive summary Product description Chapter II Marketing objectives Bayesian application Chapter III Segmentation & Target Market & Positioning Strategy Statement Chapter IV Marketing Mix Strategy Product Strategy Price Strategy Distribution Strategy Promotion Strategy Chapter V Market Budget Proposal
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What is the Wen by Chaz Cleansing Conditioner? Is the product a major leap in the hair care system or just another product that delivers a lot of promises? A hair revolution is occurring across the country. It started with Hollywood hairstylist‚ Chaz Dean. He is the hair professional in those info-commercials surrounded by women with gorgeous looking hair. They are all in favor of the hair care system developed by Chaz Dean. A young woman decided to try the product on her own limp hair and share
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The importance of the greenhouse effect and the demand for saving energies make the air conditioner manufacturer to focus more on the new kind of products- energies saving products and environmental friendly but better performance. Cooling’s competitors are the famous brands from all over the world. Panasonic‚ Daikin‚ Mitsubishi‚ LG‚ Chinese air conditioner counterfeit in the Vietnamese market. Panasonic: One of the strongest brands in the world coming from Japan. Vietnam is one of the three
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Samsung Electronics is the largest affiliate of Samsung Group- a Korean brand. According to Forbes (2013)‚ it is the 20th biggest company in the world in term of market value. There are a wide range of electronic devices which are provided by Samsung such as refrigerators‚ air conditioners‚ cameras‚ tablets‚ phones‚ especially TVs and smart phones. It has several subsidiaries in over 50 different countries and employs almost 370‚000 people in FY2011 (Samsung‚ 2012). The main market of this company
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Samsung case 1. How was Samsung able to go from copycat brand to product leader? In 1993‚ Lee unveiled “new management” which is a top-to-bottom strategy for Samsung to make Samsung become a bigger and more powerful company that would also eliminate Sony as the biggest consumer electronics firm in the world. To achieve this Samsung hired a new group of young designers who unleashed new products. Samsung abandoned low-end distributers‚ and build strong relationships with specialty retailers
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INTERNAL AND EXTERNAL AUDITING MARKETING REPORT PLANNING THE FUTURE MARKETING STRATEGIES FOR SAMSUNG TELECOMMUNICATION COMPANY PREPARED BY: SABRINA A. MDEMU L1165AAAA1010 Appendix………………………………………………………………………2. Executive summary…………………………………………………………..3. Introduction * Vision of Samsung……………………………..4. * Statistics and research figures…………………5. Recommendation on internal and external auditing for future marketing strategies * Internal auditing * SWOT analysis………………………………
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Analysis the Extended Marketing Mix Product Samsung touchphones and smartphones have three levels of product: core (they are communicational and fast computing devices)‚ actual (they are branding stylish‚ have high quality‚ great packaging and features)‚ and augmented (they are added with local repair and free upgrade services‚ the warranty). The following products have high quality phone features‚ accessories; including headphones‚ charger‚ manual‚ and a stylish package (Park‚ 2009). Pricing
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