Introduction. Sales Force Automation is a technique of using software to automate the business tasks of sales‚ including order processing‚ contact management‚ information sharing‚ inventory monitoring and control‚ order tracking‚ customer management‚ sales forecast analysis and employee performance evaluation(Thomas‚ M.S & Michael‚ S.M 1996). This revolution that is sweeping through society is changing the nature of selling. For last 150 years‚ traditional selling process bases on the two ways communications
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Building a Sales Force Digital Think’s Business * Provided Web-based‚ self paced training with built in interactive sessions. * Ease of access through internet and company’s intranet. * Offered coursed on computer programming‚ internet literacy and desktop publishing. * Was known for its high-quality‚ in-depth courses. * 3 sources of revenue: * Catalog Business * Customized training courses for companies * Website Sales * Website sales was a direct
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CASE IBM : Restructuring The Sales Force In 1993‚ IBM’s Board of Directors decided the time was right for dramatic action. The once proud company had seen its sales fall from almost $69 billion in 1990 to $64‚5 billion in 1992. In the same period‚ profits plunged from $5‚9 billion to a loss of $4‚96 billion. In April 1993‚ the Board hired Louis V. Gerstner‚ Jr. to serve as its new Chairman and Chief Executive Officer and to turn the company around. Just three months into the job‚ Gerstner announced
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Introduction Managing sales is not difficult while a company is small. However‚ when sales start to grow‚ it is very hard to manage enlarged sales workflow as effectively as before. It is because the increasing number of sales tasks‚ the number of regions‚ customers and products. It is taxing for salespersons to handle sales grows without a special system for planning‚ tracking‚ analysing‚ reporting‚ and controlling all aspects of sales activity‚ projects and tasks. Therefore‚ various sales management systems
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No sales person in an organization is an island. The concept of team selling has become the trend in today ’s business environment because it is successful. Team selling utilizes each sales person ’s strengths‚ enhances one ’s contribution‚ increases productivity and reduces turnover. Success in sales happens as the result of planning and effective execution. Careful coordination o f many resources are required on the selling side and the customer ’s side throughout the sales process. The goal of
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Logistics 1 – Introduction to Logistics Case 5-1 “Johnson Toy Company (1) From the standpoint of an individual concerned with accounting controls‚ discuss and evaluate Johnson Toy Company’s present policies for handling returned items. From the accounting control perspective‚ the financial records are evidently inaccurate leading to poor overall control‚ e.g. Greg Sullivan confidently indicated that his records shows 2.6 million Jungle Jim dolls are in stock for recycling; however‚ Carolyn
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Bangladesh and Rajshahi Divisions. AML is responsible for distributing to the rest of the country-Chittagong‚ Khulna‚ Barishal and Syllhet. However‚ Coca-Cola mainly concentrate their distribution in the urban areas of Bangladesh. The main Coca-Cola Company is only responsible for ensuring the supply of the “concentration” of Coca-Cola to these 2 bottlers of Bangladesh from Egypt. And it is the responsibility of these 2 bottlers to collect the rest of the ingresdiants from Coca-Cola’s “Approved Vendor
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Entrepreneurship Case study QI-TECH: A Chinese Technology Company for Sale Name: Choi Ying Kai SID: 06523393 Date edited: 11-11-2007 Case background: QI-TECH‚ a Chinese manufacturer of precision Coordinate Measurement Machines‚ is a joint venture established by Indiver BV‚ a Dutch aircraft engine manufacturer and a Chinese state-owned enterprise QQMF. Looking for a strategic exit‚ Indiver BV‚ which holds 50% of QI-TECH‚ must negotiate a sale with its Chinese partner and a potential buyer‚ Brown
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common types of the sales force organisational structures are discussed below: 4.1 Functional Organisational Structure A standout amongst the most widely recognised sorts of organisational structures‚ the functional structure which departmentalises an association taking into account the common jobs functions. Benefits: It provides an association with a useful structure would bunch the greater part of the advertisers together in one office‚ assemble the greater part of the sales representatives together
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The purpose of this case is to hire a Sales Manager for the company with all the core competences of company. According to the legal view of this case study it falls under the pregnancy discrimination act of 1978 (A framework for human resource management‚ Gary Dessler).This act encompasses discrimination of pregnancy‚ childbirth‚ or any other related medical conditions. The legal and the ethical issues involved in this case is about Gladys pregnancy and Timmy’s response for it. It is ethical for
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