James Whittle Salem Telephone Company Case Study 9/29/2014 1.) The variable costs in Exhibit 2 are Power and Hourly Personnel Wages as the costs fluctuate from month to month and are driven by the revenue hours for the company. The fixed costs in Exhibit 2 are Rent‚ Custodial Services‚ Computer Equipment Leases‚ Computer Maintenance‚ Computer Depreciation‚ Office Equipment and Fixtures Depreciation‚ Salaried Staff Wages‚ Systems Development and Maintenance‚ Administrative Wages‚ Sales Wages
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1.) VARIABLE EXPENSES - Power - Operations (hourly personnel) FIXED EXPENSES - Rent - Custodial services - Computer leases - Maintenance - Depreciation - Operations (salaried staff) - Systems development and maintenance - Administration - Sales - Sales promotion - Corporate services 2.) VARIABLE EXPENSES: COST/HOUR JAN. FEB. MAR. Power: 4.7 4.7 4.7 Operations (hourly personnel): 24 24 24 TOTAL: 28.7 28.7 28.7 3.) CONTRIBUTION MARGIN INCOME STATEMENT
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Introduction Peter Flores‚ president of Salem Telephone Company (STC) informed the Public Service Commission “that a profitable computer service Subsidiary would reduce pressure for the telephone rate increase.” And a result‚ Salem Data Services (SDS) was established. In 2003‚ SDS has “yet to experience a profitable month” and this induced the meeting between Peter Flores and Cynthia Wu‚ manager of SDS in April 2004. Flores and Wu held different views in regards to SDS; Flores felt SDS was draining
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1.) "Revenue hours" represent the key activity that drives costs at Salem Data Services. Which expenses in Exhibit 2 are variable with respect to revenue hours? Which expenses are fixed with respect to revenue hours? Variable: Wages of hourly personnel‚ Power Fixed: Rent‚ custodial services‚ computer leases‚ maintenance‚ depreciation‚ salaried staff wages‚ administration‚ sales‚ systems development‚ sales promotion‚ corporate services 2.) For each expense that is variable with respect to
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suggestion to close SDS instead of keeping it. However‚ if they close SDS‚ the change in their net income will be: Exhibit 5 They will save costs in maintenance‚ power‚ and so on‚ but they will lose the rent profit $8‚000 if there is no other company rents that floor. Besides‚ they need to outsource and the outsourcing cost will be 205 hours * $800 per hour = $164‚000. Therefore‚ as it is shown in Exhibit 5‚ their extra cost of closing SDS will be $94‚356. If they don’t rent the place to other
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Turkesa Bullock BUS 5431 Managerial Accounting January 31‚ 2013 Salem Telephone Company Harvard Case Study Recommendation: The two suggestions by Flores: 1. Use pricing strategy to increase commercial revenue hours * This method will not add extra costs. However‚ according to our estimation above‚ changing price to either $1000 (97 hours) or $600 (180 hours) cannot prevent a net loss. 2. Increase sales promotion cost to win more business but the price unchanged *
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Telecommunications Companies Case study: The OTE Group Madelaine Pepenel ”Constantin Brâncoveanu University”of Piteşti‚ madelaine_pepenel@yahoo.com Ioana-Iulica Voicu ”Constantin Brâncoveanu University” of Piteşti‚ ii_voicucb@yahoo.com Abstract: Transnational corporations today are proving to be an important driver of the world economy. In turn‚ companies that offer mobile communications services have become important means to build bridges between people and between companies‚ regardless of
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be in a strong competition between the telecommunication companies. The competition among these three companies is started to raise recent years in the form of providing services to their customer ‚ developing their network signals and other types of services to the customer . We can say that there are a three key-rivals companies which compete strongly to gain more and more market shares as follows: 1- Bahrain telecommunication company " Batelco " 2- Zain 3- Viva Intensified competition
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Incentives of Charging Regulations to Cellphone Mobile Telephone Companies in the Philippines In partial fulfillment of the requirements in SPECTO 3 Submitted by: Cameron Cabanlig on April 08‚ 2010 De La Salle University- Manila I. INTRODUCTION In the Philippines‚ there are different businesses‚ industries and companies that are mainly regulated by the government to at least make the market fair for both the consumers and producers. For a market to function fairly and competitively
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Salem telephone case 1. ”Revenue hours” represent the key activity that drives costs at Salem Data Service . Which expenses in Exhibit 2 are variable with respect to revenue hours? Which expenses are fixed with respect to revenue hours? A : Variable costs : The power‚ hourly personal. Fixed costs : The rent‚ custodial service‚ computer leases‚ maintenance‚ computer equipment‚ office equipment and fixtures‚ salaried staff‚ system development and maintenance‚ administration‚ sales promotion
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