IM for Lovelock & Wirtz‚ Services Marketing 6/e Teaching Notes for Cases - Section 5 45 CASE 6 AUSSIE POOCH MOBILE OVERVIEW After creating a mobile service that washes dogs outside their owners’ homes‚ a young entrepreneur has successfully franchised the concept. Her firm now has more than 100 franchisees in many parts of Australia‚ as well as a few in other countries. In early 2002‚ she and her management team were debating how best to plan future expansion. STUDY QUESTIONS How did
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6433ch10.qxd_lb 10/19/06 10:43 AM Page 260 CHAPTER OBJECTIVES ◆ CHAPTER 10 Business Ethics in a Global Economy CHAPTER OUTLINE Ethical Perceptions and International Business Culture as a Factor in Business Adapting Ethical Systems to a Global Framework Global Values The Multinational Corporation Sexual and Racial Discrimination Human Rights Price Discrimination Bribery Harmful Products Pollution and the Natural Environment Telecommunications Issues Intellectual-Property Protection World
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Guide for Mattel Licensees GLOBAL MANUFACTURING PRINCIPLES QUALITY &SAFETY PRODUCT INTEGRITY “Create and sustain competitive advantage through safety and quality from concept to consumer” GLOBAL MANUFACTURING PRINCIPLES PRODUCT QUALITY AND SAFETY NEXT STEPS for LICENSEE ACTION Mattel is committed to providing fair and safe working conditions and quality and safe merchandise to our customers. As a Licensee of Mattel-branded product‚ you have an important role in ensuring that working
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Strategic Management Plan for Union Bank (http://www.unionbankph.com) Prepared by: Geraldine S. Lungay Student number 200701175 – MKA 31 March 12‚ 2013 Table of Contents Title Page Number I. Executive Summary ................................................................................... 10 II. Company Background ............................................................................... 3 III. Competitive
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International Journal of Management Reviews (2010) DOI: 10.1111/j.1468-2370.2009.00275.x The Business Case for Corporate Social Responsibility: A Review of Concepts‚ Research and Practice ijmr_275 85..106 Archie B. Carroll and Kareem M. Shabana1 Director‚ Nonprofit Management & Community Service Program & Robert W. Scherer Professor Emeritus‚ Department of Management‚ Terry College of Business‚ University of Georgia‚ Athens‚ GA 30602‚ USA‚ and 1 Assistant Professor of Management‚ School of
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Hofstede’s cultural Dimensions and tourist behaviors A review and conceptual Framework Las dimensiones culturales y la conducta turística según Hofstede: análisis y marco conceptual Lalita A. Manrai1 Ajay K. Manrai Received: January 14‚ 2011 Accepted: September 18‚ 2011 Abstract This paper develops a conceptual framework for analyzing tourist behaviors and identifies three categories of behaviors based on the applications of Hofstede’s cultural dimensions and the processes underlying these
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Executive summary Jollibee Food Corporation is the epitome of entrepreneurial success in the Philippines. What started as an ice cream parlor had spawned into a national brand that even the likes of McDonalds cannot top. At present‚ Jollibee has established a global presence with the opening of stores in countries such as the US‚ Hong Kong‚ Guam‚ Brunei and Vietnam‚ just to name a few. I‚ employed as a consultant to the Vietnam country manager‚ will prepare this report to audit and
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TARGET CORPORATION STRATEGIC AUDIT MGMT 7160 Fall 2013 Executive Summary This report examines Target Corporation’s performance in a detailed strategic audit. The audit includes an external‚ internal and strategic analysis as well as a recommended course of action. The findings of the audit recommend a robust on-line/mobile presence to complement in-store sales‚ and to increase future earnings to remain competitive by building upon physical assets‚ brand value and logistical capabilities
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Part 5 Long-Term Investment Decisions Chapters in This Part 10 11 12 Capital Budgeting Techniques Capital Budgeting Cash Flows Risk and Refinements in Capital Budgeting INTEGRATIVE CASE 5 Lasting Impressions Company robably nothing that financial managers do is more important to the long-term success of a company than making good investment decisions. The term capital budgeting describes the process for evaluating and selecting investment projects. Often‚ capital expenditures can be very large
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sectoral studies series T H E G L O B A L A P PA R E L VA L U E C H A I N : What Prospects for Upgrading by Developing Countries UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION economy environment employment sectoral studies series THE GLOBAL APPAREL VALUE CHAIN: What Prospects for Upgrading by Developing Countries Gary Gereffi Department of Sociology‚ Duke University Durham‚ USA and Olga Memedovic UNIDO‚ Strategic Research and Economics Branch UNITED NATIONS INDUSTRIAL DEVELOPMENT
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