1.0 INTRODUCTION Operations management is defined as “the activity of managing the resources which produce and deliver products and services” (Slack et al. 2010 p4). This encompasses the entire activity carried out within the organization. With increasing pressure on organizations to deliver optimally at reduced cost‚ the role of operations has been transformed from that of strategy implementer to one of strategy driver. Operations strategy looks at the patterns of strategic decisions and actions
Premium Marketing Management Strategic management
Role of Operations Function The role of the operations function is important because it influences how operations managers understand their customers and translate their customers’ needs into performance objectives. In turn‚ the performance objectives (and especially the relative importance of each one) influence the overall operations strategy of the business. Product Design Product design is a critical task because it determines the characteristics and features of the product‚ as well as how
Premium Design Management Decision making
Discuss the Operation Management Plays a Key Role in Online Shopping in China -Using Zhuodang Book Store to analyze Introduction: In China‚ the network informatization is rapid developing. The electronic business has become the most efficient commodity tool. Online shopping gradually becomes one of people’s consumption behaviors and e-business is a simple‚ quick and low-cost electronic communication mode. Consumers can through lots of methods to business activities. Such as telephone‚ e-mail
Premium Electronic commerce Online shopping
Abstract Managing operations in both manufacturing and service organizations have evolved tremendously over the years with the change in market requirements. The market has become global‚ thereby compelling enterprise operations to keep up. The application of information technology/information systems (IT/IS) and outsourcing in managing operations have significantly altered the landscape of operations management (OM) strategies‚ techniques‚ and technologies. Consciousness towards environmental and
Premium Supply chain management Management
predictable flow‚ highest volume‚ and lowest variety. Example: water processing‚ petrochemical refineries Professional Services High contact processes‚ high customer contact and involvement‚ high level of customization‚ often people based. Example: Management consultants‚ doctors‚ lawyers Services Shops Mix of front and back-office services‚ differing levels of volume and variety. Example: Banks‚ hotels‚ schools‚ restaurants Mass Services High amount of throughput‚ limited customer contact‚ little
Premium ARIA Charts Complexity Food
COST DEFINITIONS Fixed Cost – expenses that remain constant over a wide range of output volumes Variable Costs – expenses that vary proportionately with changes in output. Sunk Costs – expenses already incurred that have no salvage value Opportunity Costs – profits lost when one alternative is chosen over another that would have provided greater financial benefits. Avoidable Costs – expenses resulting from poor productivity incurred if an investment is not made. Out-of-Pocket Costs – actual
Premium Costs Variable cost Net present value
ARTICLE CRITIQUE The influence of work-cells and facility layout on the manufacturing efficiency‚ Journal of Facilities Management. 1. Introduction This purpose of this paper is to critique the article ‘The influence of work-cells and facility layout on the manufacturing efficiency’ written by SeyedMahmoud Aghazadeh‚ Saeedreza Hafeznezami‚ Lotfollah Najjar and Ziaul Huq. This paper will first summaries the article. Secondly‚ it will briefly critique the article. Thirdly is the conclusion
Premium The Conclusion Facility management Clearing
equipment during an hour is 500 units and its best operating level is at a rate of 400 units per hour‚ which of the following is the capacity utilization rate? → | 1.25 | 11. award: 0 out of 30 points Compared with a service operation‚ a manufacturing operation’s capacity is which of the following? → | Demand can be smoothed by inventory policies | ------------------------------------------------- Top of Form 13. award: 30 out of 30 points The capacity
Premium Capacity utilization Variable cost Fixed cost
Production and operations management: A present scenario A new management specialization has joined hands with the fields like Financial management‚ Supply chain management‚ Business management‚ Insurance management and that field has really a influence on the working of present organizations and that management field is "Production and Operations Management". Although ‚ the concepts introduced with POM ‚ as it is commonly referred as‚ are not a new one for example time study ‚ motion study‚ and
Premium Management Supply chain management
The Role of Risk Management in Modern Organisations The importance of risk management in reducing the amount of financial and Human losses under the impact of natural disasters (Japan – Fukushima) Abstract: This essay is mainly about the role of risk management in addressing any potential risk to the organisation that may cause a lot of losses. Management’s mission is to predict the risk before disaster strikes‚ which require to study all the information and the details provided by the
Premium Risk management Risk