KAIZEN SCHOOL OF BUSINESS MANAGEMENT MARKS: 80 COURSE: _______ SUBJECT: OPERATION MANAGEMENT N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name:___________________ Reference Number: ________________ Case – 1 OM IN SNACKS Let’s say that you decided to go for some snacks with your friends. Among many options‚ you can go to a roadside thela (cart)‚ a snack joint like are Udipi restaurant or some restaurant which serves many things including full meals‚ to name few
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test1. The four decision areas in operations management are: A) Planning‚ technology‚ inventory‚ control B) Process‚ quality‚ capacity‚ inventory C) Process‚ quality‚ technology‚ capacity D) None of these 2. Capacity decisions: A) Include forecasting and scheduling B) Include inventory control C) Require management of personnel D) None of these 3. Inventory decisions and control systems involve: A) Determining what to order‚ how much to order and when to order B) Tracking the flow of
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4.709 Operations Management Individual Assignment Lecturer: Mr. Ray Ninow Bhawana Vohra – ID No. 20140195 Total words: 1869 1. Custom Fabricators Company (a) The balance of Customer Service and Resource utilization Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Customer Service is defined by three
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OPERATIONS MANAGEMENT So What Is Operations Management? So What Is Operations Management? So What Is Operations Management? • Managing and directing activities of all forms is crucial in organizations • Accomplished by designing efficient and productive processes‚ and by effectively allocating resources What Makes a Successful Operations Manager ? Success Factors · · · · · · · · Quantitative proficiency The ability to identify and control risk Strong organizational
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MGT 502 Final Review Questions 1. List and explain the three ways to decrease process throughput time. 1) Perform activities in parallel a. A serial approach results in the throughput time for the entire process being the sum of individual steps plus transport and waiting time between steps. Using a parallel approach can reduce throughput time by as much as 80 percent and produces a better result. 2) Change the sequence of activities b. Altering the sequence of activities
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Campus Wedding (A) & (B) In the case of the Adams-Jackson wedding‚ the concern was being able to put together a wedding with such limited time (approximately 3 weeks). In operations management‚ coordinating activities to come together is one thing; another aspect is finding how long this will take is another. In project management‚ the planning‚ directing and controlling resources to meet the technical‚ cost‚ and time constraints of a project are crucial to success! Some of the tools used to determine
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quality of a restaurant? Customers judge the quality of restaurants through a set of standards‚ its decore‚ design‚ layout ‚ food‚ menu‚ poesies and services. 2. Indicate how and why each of these factors is important to the successful operation of a restaurant: a. Customer satisfaction: As we all know that customers come first‚ so if we reached to satisfy our customers we will build a strong customer base an
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Homework 4- Chapters 13 and 14 Due October 21‚ 2014 You have to work in your group. Individual efforts will not be graded. Chapter 13- Statistical Quality Control Problems 2‚ 6‚ 7‚ and 9 pages 339-341 and of the 14th edition textbook ( If you do not have the 14th edition‚ you may use a copy of these two pages available in the pdf file on BB in the same location you found this document). 2. The cost of quality would increase in order for the supplier to do a quality check on the customer’s
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Caroline Walsh BADM 3601 – Operations Management Assignment # 4 Due: Monday November 12th ‐ 5:00 PM (a) A study‐aid desk manned by a graduate student has been established to answer student’s questions and help in working problems in your OM course. The desk is staffed eight hours per day. The dean wants to know how the facility is working. Statistics show that students arrive at a rate of four per hour‚ and the distribution is approximately Poisson. Assistance time averages 10 minutes‚ distributed
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Planning is of paramount importance for effective school management. Sound plans are essential for effective and efficient management in any organisation‚ because they serve as guides to all management functions. The management’s plan for the school are then given to the various departments at a school and from departments members of staff take the senior management’s plan and implement it during the day to day running of the school activities. Therefore‚ this assignment is looking at the assertion
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