The mission statement for Baskin Robbins is “We create 110% satisfaction by providing the finest product‚ service‚ and Variety for all people of all ages.” Description of Business/Business Model: Baskin Robbins is an Ice Cream specialty shop who offers a various selection of products such as customized cakes‚ beverages‚ and ice cream sundaes. Baskin Robbins has been in business since 1945 in which it was founded by Burton Baskin and Irvine Robbins. Baskin Robbins is committed to the quality of their
Premium Ice cream
Leadership and Organizational Behavior Course Project Ronette C Rudder-Carter – 10415 SW 85th CT‚ Ocala‚ FL 34481 Rbb589@hotmail.com / (347) 564-0074 GM591 ON Leadership and Organizational Behavior Professor Robert Salitore 4/17/11 DaCosta Mannings Inc‚ is one of a retail environment and I am the customer service manager for the entire operation which has five locations throughout the island. I have chosen this organization because when I was hired
Premium Customer service Organizational studies Customer relationship management
Today’s organizations increasingly rely on the use of teams which are particularly salient when the team is in a state of transition between leaders. Transitions affect heavily the organization and the work teams in particular. In understanding team performance and the importance of meeting goals‚ one must observe the leaders –new leaders in particular to see how they establish themselves which has an adverse effect on the organization. The goal of this study was to examine the factors that affect(s)
Premium Leadership
Leadership Behavior As a result of early criticisms of the leadership trait approach‚ theorists started to research leadership as a set of behaviors. They assessed what effective leaders did‚ created catalogs of actions‚ and identified expansive patterns that indicated different leadership styles. Hughes et al 2014 defined leadership behaviors as actions taken in response to situations. Behaviors were defined as a function of personality‚ knowledge‚ experience‚ traits‚ intelligence attitudes‚ values
Premium Management Leadership Motivation
Apollogroup | Organization behavior and communication paper | | | Judy Blackman | COM/530 | May 2‚ 2011 Robert Etter Organization behavior 1 The organization that is the subject of this paper is Google. Even though Google is a worldwide organization it maintains a small organization feel. This is reflected in the organizational culture of Google. Google has various cafeterias
Premium Google Organizational studies
Question 2 Madam May May’s organization has newly hired a male employee. The employee has pierced nose and visible tattoo. Although the work performance of the staff is adequate and he does not need to meet customer‚ the other staff had complained the professional appearance of the company is affected. As we can see‚ the image of the newly hired worker has been a problem towards his co-workers. This is caused by the discrimination of the staffs towards piercing and tattooing. We can easily found
Premium Stereotype Body modification Tattoo
LEADERSHIP WHAT IS LEADERSHIP ? Leadership is the process of influencing people and providing an environment for them to achieve team or organisational objectives. As a property‚ Leadership is the set of characteristics attributed to those who are perceived to use such influence successfully. Leadership involves neither force nor coercion. It is widely believed in the world of business that leadership is the key ingredient in the recipe for corporate achievement. Typically‚ when we speak
Premium Leadership Charismatic authority
Review for Ethical and Authentic leadership Based on the theory of ethical and authentic leadership styles and finished questionnaire which reflected situations about me‚ this assignment is to analysis which kind of leadership I am. In the following paragraphs‚ I will illustrate the similarities and differences between my self-assessment and the questionnaire’s results and try to find out my leadership style by explaining each kind of leadership style together with the results. I will start with
Premium Leadership
Leadership & Organizational Behavior Chapter 14 Summary Organizational Culture Organizational culture consists of the values and assumptions shared within an organization. It defines what is important and unimportant in the company and‚ consequently‚ directs everyone in the organization toward the “right way” of doing things. Elements of Organizational Culture In the context of organizational culture‚ values are discussed as shared values‚ which are values that people within the organization
Premium Culture Socialization
I chose to evaluate my current leader’s behavior. My current leader is the Battalion Commander of a unit that has 1‚200 Marines & Sailors. I am his direct senior enlisted advisor and by his side most of the day. I have worked with this commander for one year. As a follower‚ my perception of his “Perceived Leadership Integrity Scale” evaluation scored a 32‚ highly ethical. I was not surprised of the outcome of the evaluation results. My commander’s is a great leader and I have been blessed to
Premium Leadership Management Sociology