GROUP WORK Quality at The Ritz-Carlton Company (Quality) Prepared by: Romil Campos Mark Jaccobb Choi Onofre Consolacion III Lorvina Lamug Miljay Luna Lalaine Mesina TSOPEMAN R13 Ateneo-Regis MBA Program Rockwell Center‚ Makati City Prof. Arturo Zamora 28 February 2015 BRIEF OVERVIEW: The Ritz-Carlton Company The Ritz-Carlton Company was established by Albert Keller who purchased and franchised the name. There were known brands of the same name in Boston‚ Philadelphia‚ Pittsburgh‚ Atlantic City
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reach. This could establish the brand globally and maintain supremacy of this brand with continuing to maximize profits and enhance their corporation. They are led to focus on a strategy of maximizing merchandizing and television revenues and in some cases stock values‚ on an international basis. This business model is not unique as Manchester United and Disney’s Lion King have already adopted it. Manchester United was of course main inspiration because it is master of this new globalization and commercialization
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Case Notes- Rosewood Hotels and Resorts Article Summary The marketing and management teams for Rosewood hotels have been faced with a branding issue. The leaders with Rosewood have realized that their brand‚ “Rosewood” has failed to make a true name for itself in the luxury hotel industry. They feel that in order to boost customer awareness they should attach the Rosewood name to each hotel. Rosewood felt that there was a major disconnect between the 12 hotels they have all over the world. Customers
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training of Ritz-Carlton employees instill a culture of quality? Ritz-Carlton believed that a comprehensive training program was necessary to instill its values in employees and educate them about its service standards. Initial Orientation New hires at each Ritz-Carlton hotel participate in a 2-day orientation program. The members of the top management (GM‚ ppl of HR department) generally conducted the initial orientation. Using those top management‚ because Ritz-Carlton hotel believed that it
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BRIEF: Assume that you are a consultant to Alex Cameron and give a critical assessment of his situation with respect to his licensing and joint venture arrangements. Use this assessment to advise him on the steps he can take to manage his current and future international operations more effectively. A good advice will either follow a clear plan from internationalization or would show evidence for it. Problem statement - focus the attention of team on the same variables • what is the problem
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Problem Identification On February 1‚ 1973‚ Braniff International Airways announced that it was introducing a 60-day‚ half-price sale for flights between Dallas and Hobby‚ which is Southwest Airlines’ only profitable route. Southwest needs to determine how to respond to this threatening strategic pricing move by Braniff in order to continuously stay ahead of their losses‚ and possibly reduce or eliminate it further for that operating year. Situational Analysis 3Cs: Competition Before Southwest
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Case Synopses Walmart Stores‚ Inc. 09/12/13 Which strategic management concepts are useful in the analysis of this case? 1. SWOT Analysis Walmart’s internal strengths and weaknesses and environmental opportunities and threads are: Strengths Highly motivated and committed employees (Associates) Top management involved on daily operations (street managers) Latitude price setting (allows more profitability in different locations) Technology oriented (Satellite system and logistic
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ICE-FILI CASE 1 - How attractive is the Russian ice cream industry in 2002? The main data about the attractiveness of this market are: - The consumption is about 6 times lower than in France‚ Canada‚ US because of a different mode of consumption. Indeed‚ Russians consider Ice Cream as an “on the go” snack and not as a dessert they can have at home. - producing in Russia implies a certain adaptability of recipes since traditional Russian ice creams contain less fat and are made with natural
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STUDENT: | Louis-Claude ROUX | PROFESSOR: | Philippe René Gillet | CASE: Virgin Mobile USA “Pricing for the first time” | DATE: 20/02/2012CLASS: MBS-Entrepreneuriat | PART I) ANSWERS BASED ON MY “GUT FEELINGS” Virgin Mobile targets the 14 to 24-year-olds market. The case lays out three pricing options. Which option would you choose and why? I would go for option number two for several reasons. The first one is that I think offer number one is not sufficiently different from the rest
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revenues from the manufacturing of drugs such as penicillin. Their former CEO‚ Thomas E. Finn‚ led Vyaderm to financial success with a business strategy focused solely on earnings per share. The main issue with the earnings per share approach in this case is that there was very little interest in helping build synergies across the company’s fifteen subsidiaries to support corporate strategy. In 1997‚ Vyaderm’s new CEO attempted to solve this issue by moving away from the old earnings per share business
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