A Survey and Analysis of various Tangible & Intangible Issues of Customer Satisfaction in After Sales Service of M&M vehicles Report Submitted for the partial fulfilment of requirement of The award of Degree of PGDM by Soumya Kanti Ghoshal PGDM No: 11052 Work Carried Out At MAHINDRA & MAHINDRA KOLKATA Under the Supervision of Koushik Ghoshal Area Customer Care Manager KOLKATA * CERTIFICATE BY ORGANISATION GUIDE * CERTIFICATE BY FACULTY
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his speech‚ Alfred M. Green claims that African Americans should have the right to enlist and fight in wars. By appealing to ethos and pathos‚ Green convinces the reader that including African Americans in the war does not prove to be a disadvantage‚ but rather an advantage. Green’s audience is African Americans; he persuades his audience to enlist in the war by appealing to their ethics and emotions. One key point Green emphasizes is the reader’s sense of American pride. Green first mentions
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secularism and not having any kind of belief in God. However‚ there are some dutiful principles that can still be connected with current mental and physical issues in society in order to incorporate religion and be impacted due to it. In the article‚ “Green Guilt” by Stephen Asman‚ it interests me that some arguments can also incorporate religion with conversations about physical/psychological issues with humans. The author’s use of pathos seems to be relevant when talking about his son’s emotions toward
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Rhetorical Analysis: President Ronald Reagan ’s Farwell Address Rhetorical Analysis: Reagan ’s Farwell Address Ronald Reagan ’s Farewell Address was an amazing example of conveying the fundamentals for freedom through an emotional and visual lesson. It is no wonder that the president known as the "great communicator" was successful in painting for us a picture of who we were‚ past and present‚ and the improvements in the areas of strength‚ security‚ and
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income in both rural and urban sector and easy finance being provided by all the financial institutes‚ the passenger car sales have increased. This project report deals with “An analytical study of Consumer behavior while buying a motorcycle”. An analysis of consumer’s behavior in terms of consumer consumption patterns‚ consumer preferences‚ consumer motivation‚ consumer buying process and shopping behavior is very much help to formulate a firm’s marketing strategy. Thus the marketing concept is consumer
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In The Great Influenza Barry contrasts certainty and uncertainty so that there is an understanding that scientific research is in fact a pioneering effort through effective abstract language‚ romanticized syllogism‚ and strong metaphors. Firstly‚ the author points out the obvious knowledge of uncertainty and certainty where “certainty creates strength” while “uncertainty creates weakness by using antithesis. That’s general knowledge that most people - myself included- involved scientist as well
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Part 1: Estimation of demerged entities’ future earnings Tabcorp Holdings Limited (ASX: TAH‚ “Tabcorp”) announced a demerger on 18th October‚ 2010. The Company separated into two entities: the casino business was operating as an independent entity‚ Echo Entertainment Group (“Echo”) ever since‚ and the waging business was still operating under Tabcorp. The two entities announced their respective annual report for financial year 2011. Based on the historical financial data‚ we applied pro-forma
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Photographer Data Alfred Stieglitz was an iconic photographer and gallery owner‚ who creates abstract art or symbolism in high-quality fashion. He was born on January 1‚ 1864 at Hoboken‚ New Jersey in a German-Jewish family. He spent most of his life in New York City‚ molding his photographs and leading a group of artists‚ called the Photo-Secessionist movement. They were a group‚ who looked for as much skillful and creative potential as possible of what a photographer can do. Because he was a
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Given our overall commitment to linking the text-interpretive and experimental traditions‚ rhetorical theory appears ideally suited to the task of generating specific predictions‚ amenable to experimental test‚ about the impact of stylistic variation in advertising visuals. With its semiotic foundation‚ the rhetorical tradition can provide a wealth of ideas for differentiating and integrating aspects of visual style (see‚ e.g.‚ Durand 1987). Furthermore
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Rhetorical Analysis This essay argues that the Globe and Mail (G&M) article‚ ‘Don’t Teach Until You See the Whites of Their Eyes’ (18 August 2012)‚ is persuasive with its primary target audience of G&M readers. Clifford Orwin‚ the author of this article‚ is a professor of political science at the University of Toronto. Furthermore‚ the main focus of this article deals with the fact that: “Real education requires real teachers and students‚ not disembodied electronic wraiths.” Through the
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