www.hbr.org It’s a dirty little secret: Most executives cannot articulate the objective‚ scope‚ and advantage of their business in a simple statement. If they can’t‚ neither can anyone else. Can You Say What Your Strategy Is? by David J. Collis and Michael G. Rukstad Reprint R0804E It’s a dirty little secret: Most executives cannot articulate the objective‚ scope‚ and advantage of their business in a simple statement. If they can’t‚ neither can anyone else. Can You Say What Your
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Nespresso (innovation) 1. What is Nespresso’s customer value proposition? Customer value proposition: always start with the needs. The customer has money‚ so the company will give the customer a value proposition The company has to deliver the value and then communicate it “competitively”. Need Value proposition Caffeine Quick Good taste Good smell Convenience Texture Lifestyle Status Novelty Variety Consistent high quality‚ fresh taste and personalized‚ exclusive coffee experience and service
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CONSUMER ANALYSIS SEGMENTATION‚ TARGETING AND POSITIONING The term segmentation was first introduced into marketing literature by Alderson (1937). In 1950s‚ Smith conceptualized and provided a definition of segmentation as we know it today. Market segmentation may be defined as subdividing a heterogeneous market into more homogeneous subgroups based on some common customer characteristics‚ such as age‚ location‚ time of purchase or purchase frequency. Segmentation strategy has been expanded into
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Decision and Background: Despite being well associated with high quality cosmetics products‚ Modi-Revlon has failed to increase sales and turn profitable last three years‚ mostly because the company’s highly-priced products are only affordable to a very small percentage of wealthiest Indian women. Megna Modi‚ executive director for Modi-Revlon must decide how to make Revlon-branded products’ prices more attractive to the mass premium market while maintaining Revlon’s position as high-end cosmetics
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THE COMMUNICATION PROCESS The goal of communication is to convey an information and to understanding that information from one person or more than that. In other words‚ communication is a process of exchanging verbal and nonverbal messages. Nonverbal massages describes the process of conveying meaning in the form of non-word messages. Example of nonverbal action such as smile‚ nod or tap your feet. One nonverbal symbol is kinesics which is the use of body motions to communicate. Examples of kinesics
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Creating a Successful Employee Value Proposition Create a clear‚ compelling and distinctive description of what a position offers candidates and current employees. 1 Employee Value Proposition What is an Employee Value Proposition (EVP)? An Employee Value Proposition (EVP) is a clear‚ compelling‚ and distinct description of what candidates and employees will experience from their overall work situation within your organization. This “experience” is made up of the type of work the employee
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Bibliography: 1. Anderson J.C Narus J.A. Van Rossum W. (2006) “Customer Value Propositions in Business Markets” Harvard Business Review 2 3. Cialdini R. (2007) Chapter 6 “Authority” P222-226 in Influence The Psychology of Persuasion. New York: Harper Collins 4 5. Jackson Jr. D. Keith J. and Burdick R. (1984) “Purchasing Agents
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One” Changing the Value Proposition Model in Aflac Georgia-South 2014 Strategic Issues • Communicate NEW VALUE PROPOSITION • Increase RECRUITS and NOMINATIONS • Implement EXCHANGE STRATEGY • Market ASSOCIATE BONUS PLANS • Focus on ACCOUNT RETENTION Two Audiences Existing or Potential Agents/Brokers Aflac will pay YOU to build YOUR Agency! Existing or Potential Clients Aflac can provide a one-stop‚ single-bill solution for all your benefit needs! Aflac Value Proposition But to make this happen…
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Strategic Management Contents 1. What are Samsung’s Business Model and CVP (customer value proposition)? (30 marks) 3 Samsung Business Model – Canvas 3 Key Partners of Samsung 3 Key activities of Samsung 3 Key Resources 3 Cost structure 3 Revenue screams 4 Value Proposition 4 Customer relationships 5 Channels 5 Customer segments 5 Business Model Assessment: 5 Customer value proposition – Samsung 6 2. What are Samsung’s Dynamic Capabilities (30 marks) 8 3. How Samsung
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Capabilities Analysis What is it? Capabilities analysis helps clarify the major sets of activities‚ skills‚ and resources that drive value to customers. When do we use it? Capabilities analysis can be useful at the time of strategy formulation—when firms are assessing which strategic options are currently feasible—and may be included in a broader process of determining strengths‚ weaknesses‚ opportunities‚ and threats (SWOT). In addition‚ capabilities assessment can be used as an initial
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