Identifying Job Motivation Factors of Restaurant Servers: Insight for the Development of effective Recruitment and Retention Strategies. Authors: Dermody‚ Margot B.1 dermodym@mail.belmont.edu Young‚ Marilyn2 Taylor‚ Susan Lee3 Source: International Journal of Hospitality & Tourism Administration. 2004‚ Vol. 5 Issue 3‚ p1-14. 14p. Document Type: Article Subject Terms: *EMPLOYEE motivation *RESTAURANT employees *RESTAURANTS *EMPLOYEES *CHAIN restaurants *MOTIVATION (Psychology) Author-Supplied Keywords:
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common ground‚ a universal experience. James A. Beard Introduction This report aims to identify what are they key aspects that influence customer‘s restaurant choice. From a number of researchers (Auty‚ 1992; Namkung & Jang‚ 2007; Sulek & Hensley‚ 2004) it emerged that food quality was rated as the most influencing factor affecting consumer’s restaurant selection behaviour. Nevertheless‚ service quality was discovered to be a secondary aspect over decision‚ despite the fact that it is was recognize
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Restaurants may be classified or distinguished in many different ways. The primary factors are usually the food itself (e.g. vegetarian‚ seafood‚ steak); the cuisine (e.g. Italian‚ Chinese‚ Indian‚ French‚ Thai) and/or the style of offering (e.g. tapas bar‚ a sushi train‚ a tastet restaurant‚ a buffet restaurant or a yum cha restaurant). Beyond this‚ restaurants may differentiate themselves on factors including speed (see fast food)‚ formality‚ location‚ cost‚ service‚ or novelty themes (such as
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Political and legal factors Christian Birke Factors in the political and legal environments appear to represent an important influence on decisions made within companies. It seems as though changes in this environment can directly affect company performance. With ExxonMobil operating in nearly 200 countries worldwide (ExxonMobil‚ 2001) the list of possible political and legal aspects appears to be endless. Importance should be given only to implications that can gravely affect operations. Making
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case as there are many differences when it comes to businesses that are based in different countries. The way that a UK McDonalds functions is very different to the way Haveli in India does‚ due to the political‚ social and legal factors that cause them do so. Political Factors The Government in the UK is relatively stable. We currently have a coalition government as none of the political parties got enough votes to win the majority. Therefore‚ both of the parties’ manifestos are co-joined so there
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IN A RESTAURANT WAITER: CAMARERO CLIENT: CLIENTE W: GOOD MORNING‚ CAN I HELP YOU? C: YES PLEASE‚ I’D LIKE A TABLE FOR ONE W: FOLLOW ME‚ PLEASE. HERE IS THE MENU C: THANK YOU. I’D LIKE FOR STARTER A BIG SALAD W: WHAT WOULD YOU LIKE FOR MAIN COURSE? C: I’D LIKE FISH & POTATOES‚ AND FOR DESSERT A BIG APPLE CAKE W: WHAT WOULD YOU LIKE TO DRINK? C: I’D LIKE A WHITE WINE W: OK.‚ THEN‚ A BIG SALAD‚ FISH & POTATOES‚ A BIG APPLE CAKE AND A GLASS/ A BOTTLE OF WHITE WINER ************ C: CAN I HAVE THE BILL
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When trying to decide where to dine‚ either at a local restaurant or at a western restaurant‚ patrons should consider several aspects that concern these dining places. Some of these aspects include the food selection‚ the service provided and the ambience of each restaurant. When we talk about the food selection‚ both the restaurant must have a variety of menus as this is one that captured the quality required to be on every restaurant. However‚ as we all know‚ Malaysian people are of different
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small jobs that are repetitive‚ but they still able to do more than one specific task. (www.coursework.info) 2.1 Scientifically Developed Timing (Fair Day’s Work) Based on my experience I have seen the presence of Taylor’s theory in McDonald’s restaurants. All their jobs are scientifically developed and they allocate people according to the job
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The impact of Political‚ Legal and Social factors on a business Describe how political‚ legal and social factors are impacting upon the business activities of the selected organisations and their stakeholders. Political factors: ‘’Political factors are how and to what degree a government intervenes in the economy.’’ (http://en.wikipedia.org/wiki/PEST_analysis) Political factors include: * Environmental regulation and protection * Taxation ( corporate: consumer) * International
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Social Factor: such as cultural differences and lack of understanding can be very crucial for our proposed Afro-Caribbean Restaurant business because countries cultures may differ from one another‚ therefore‚ we should take into account several food designs‚ communication‚ business promotion‚ and even our delivery services. We should have competent employees that will meet the social requirement of the customers we have in our diverse business premises. • Technology: is a very important factor for
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