shahzadkhan.lecturer@gmail.com Tel: +92-3339405596 Abstract All over the world every business and profit earning firm want to make their consumer loyal. There are many factors responsible for this customer loyalty but two of them are prominent. This research study is focused on that how customer satisfaction and customer retention contribute towards customer loyalty. For analysis part of this study‚ Universities students of Peshawar Region were targeted. A sample of 120 were selected from three universities
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Degree Master of Business Administration (M.B.A) To R.T.M Nagpur University‚ Nagpur For Academic Year: 2010-11 Submitted By Minal M. Awari Under the Guidance of Dr. S. W. Ghatate Submitted Through Wainganga College of Engineering & Management Near Gumgaon Railway Station‚ Dongargaon‚ Wardha Road. Nagpur Year: 2010-11 Wainganga College Of Engineering & Mnagement Near Gumgaon Railway Station‚ Dongargaon‚ Wardha Road
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Department Of Management Studies Paper Presentation On EFFECTIVENESS OF VIRAL MARKETING AUTHOR: Dr.K.S.MEENAKSHISUNDARAM‚ M.Sc‚ MBA‚ PhD; [PROFESSOR‚ Department of Management Studies‚ & Director (Research & Publications) SCSVMV University. Kanchipuram] ID: meenakshisundaram@gmail.com ; Ph: 91766 88103 CO-AUTHOR: Ms. KAVITHA.L [PhD Scholar‚ SCSVMV University. Kanchipuram & Faculty‚ Department Of Management Studies‚ Sri Manakula Vinayagar Engineering
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Decision Tree Portfolio 1 Decision Tree Portfolio Psy 410 Kathleen McCabe University of Phoenix January 21‚ 2012 Lara Ashbaugh Decision Tree Portfolio 2 The Portfolio for my Decision Tree is concerning a residential fire. The first place that would be called is 911. The dispatchers in our area immediately contact the local and closest fire station(s) to respond. The following takes place after 911 has been called. The 911 dispatchers contact the police and fire departments
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“Research proposal on Factors Influencing Bangladeshi Undergraduate University Student’s Attitude toward Facebook” “Research proposal on Factors Influencing Bangladeshi Undergraduate University Student’s Attitude toward Facebook” Submitted to:- G. M. Shafayet Ullah Lecturer of Southeast University School of Business Studies Submitted by:- Southeast University
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My acedamic research paper WASTE REDUCTION AT CHARTWELLS By ANURADHA KOLLI A Research Paper Submitted in partial fulfillment of the requirements For the degree of Masters of Science in Technology Management COMMITTEE MEMBERS Dr. Shaojun Wang Dr. Khaled Bawaneh Department of Industrial and Engineering Technology College of Science‚ Technology‚ and Agriculture Southeast Missouri State University CAPE GIRARDEAU‚ MISSOURI March 22‚ 2013 ACKNOWLEDGEMENTS I sincerely thank
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forced to produce high-quality products and services‚ and provide outstanding customer services at the lowest cost (Trairatvorakul‚ 2011). To operate successfully‚ managers need information from management accounting which provides timely and relevant information for planning‚ controlling‚ decision making‚ and evaluating performance (Horngen‚ Datar‚ & Rajan‚ 2012). The more the international competition increases‚ the more managers need cost management information. Managers are interested in estimating
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Monique L. Palmer FIN :534 Financial management Final Exam. 13December2010 Solve the following problem showing all the necessary steps and computations. 1. Using the data in the following table‚ estimate (a) the average return and volatility for each stock‚ (b) the covariance between the stocks‚ and (c) the correlation between these two stocks. A. Stock A -10+20+5-5+9/6 = 3.5% Stock B 21+30+7-3-8+25/6 = 12% B. Covariance = 1/5 (-0.1-0.035)(0.21-0.04) + (0.2-0.035)(0.3-0.12)
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Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality
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FINANCE 211T MWF 5-6 P.M. Submitted to: Professor Andres J. Teves Japanese Central Bank Research Project Maniego‚ Ronilyn C. BSTM-3T Key Activities of Japan’s Central Bank‚ Bank of Japan The Bank of Japan (BOJ) is the central bank of Japan. Its primary objectives are implementing monetary policy‚ issuing banknotes‚ providing settlement services and ensuring the stability of the financial system‚ managing treasury and government-related securities operations‚ and compiling data
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