MIRANDA‚ JAMIE G. 02 | 11 | 13 3HRM3 – TECHNICAL WRITING FOR BUSINESS MS. B. BAUTISTA I. PROPOSED TITLE “Customer Satisfaction of Mcdonalds in Halang‚ Calamba City Laguna” II. TENTATIVE STATEMENT OF THE PROBLEM Restaurant customers are different that the meal being served should cater to many type of client possible to maximize sales and profit. Various factors that will contribute to increased benefaction and income are food preference by age‚ gender‚ income and
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The Modern Evolution of the Hospitality Industry Over the past thirty years‚ the hotel and restaurant industries have evolved at a rapid rate‚ with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics to set rate‚ staffing levels‚ connect with their customers‚ and bring that unique attention required to obtain repeat customers. Restaurants behave more like hotels did before the 1990’s; by relying on their staff to remember regular
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Table of Contents The characteristics and the attribution of Tourism industry in the World Tourism industry is one of the dynamic growth and largest industry in the world as the industry brings in large amount of income for many countries all over the world.The world tourism industry is leading by the United Nation agency called “UNWTO” United Nation World Tourism Organization since 27 September 27‚ 1980 ‚ organization includes 143 countries‚ 7 territories and some
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Table of Contents 1 Introduction .......................................................................... 1 1.1 Background ................................................................................... 1 1.2 Problem Discussion....................................................................... 2 1.3 Purpose......................................................................................... 3 1.4 Delimitation ....................................................................
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Resource Management in Hospitality Industry One of the most important departments of any hotel staff is human resources management. Proper human resources management can be the difference between a really well run hotel and a poorly one hotel. The human resources manager can control almost the whole feeling and presence of the entire hotel. This makes the importance of human resources management for hotels very evident. Managing human resources in the hospitality industry presents special challenges
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The Art of Design in the Hospitality Industry Abstract Interior design has only just recently become an essential part of the hospitality industry. It gives a sense of brand identity in some cases and in some cases‚ the design of a hotel may be the sole reason for choosing a certain hotel above others. Thanks to the internet and social media‚ it has become increasingly easy for customers to make known what they like and don’t. Design is an important factor when it comes to guests choosing
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Theses/Dissertations/Professional Papers/Capstones 12-1-2010 Management research in the hospitality and tourism industry Xu Cheng University of Nevada‚ Las Vegas Follow this and additional works at: http://digitalscholarship.unlv.edu/thesesdissertations Part of the Business Administration‚ Management‚ and Operations Commons‚ Hospitality Administration and Management Commons‚ and the Recreation‚ Parks and Tourism Administration Commons Repository Citation Cheng‚ Xu‚ "Management research in the hospitality and
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pages‚ to participate to debates‚ to give feedbacks or reviews too. In this way‚ how is it useful for hotels and hospitality companies? What are the advantages? What are the drawbacks? In the first part‚ this essay will analyse the different advantages for hotel marketing‚ of employing social media. Then‚ it will study the drawbacks that social media pages can create against hospitality establishments. What kind of advantages could a social media page create? Since 2010‚ companies have understood
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Employee retention & Hospitality Industry Group: Bindiya Salat (19176) Executive Summary * Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum period of time. * Employee retention is beneficial for the organization as well as the employee. * As soon as employees feel dissatisfied with the current employer or the job‚ they switch over to the next job especially in hotel industry. * It is the responsibility
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Outcomes • Learning Outcomes: On completion of the lecture students will: Able to understand the influence of global tourist flows on the international hospitality industry 2. The size and the scope of the international hospitality industry 3. The nature of the global hotel sector 1. 2 1 Class Structure Global trends in hospitality and tourism Global distribution of tourists Global distribution of hotels International Hotel Sector Capital generation Management arrangements
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