Internal Marketing Issues in Service Organizations in Malaysia Norbani Che Ha‚ Raida Abu Bakar & Syed Izzaddin Syed Jaafar* Internal marketing is an important concept where firms apply marketing tools to attract and retain the best employees‚ which will later affect business performance. The study has identified constructs (interfunctional coordination & intergration‚ customer orientation‚ marketinglike approach‚ job satisfaction‚ empowerment‚ employee motivation‚ quality of service‚ employee development
Premium Marketing
Customer Service Unit one: Understanding the organisation Public Sector organisation - Public sector organisations deliver services to the public‚ examples include the NHS‚ local authorities‚ local council-run libaries‚ schools controlled by local authorities‚ and care homes. Commercial Sector organisation - A commercial organisation usually operates for the purpose of creating a profit from the sale of products and/or service. Third Sector organisation - Third sector organisations
Premium Government Management Customer service
Managing Indigenous Knowledge And Traditional Cultural Expressions: Is Technology The Solution? Amber Burtis ABSTRACT This paper discusses current issues surrounding the management of indigenous knowledge (IK) and traditional cultural expressions (TCEs) in libraries‚ archives and other cultural institutions. It addresses the need for: (1) ethical policies for the management of these knowledge systems‚ (2) critical approaches to the dominant library paradigm of information management‚ (3) recent
Premium Indigenous peoples Culture Colonialism
Health Organization Case Study Research a health Health Organization Case Study Research a health care organization or a network that spans several states within the U.S. (Example: United Healthcare‚ Vanguard‚ Banner Healthcare‚ etc.). Harvard Business Review Online and Hoover’s Company Records‚ found in the GCU Library‚ are useful sources. You may also find pertinent information on your organization’s webpage. Review "Singapore Airlines
Premium Airline Singapore Airlines
1. Macro environment External environment is the uncontrollable factors‚ forces‚ situations‚ and events outside the organization that affect its performance and strategies. As shown in below figure‚ the examples of macro environment of an organisation is include factors such as social cultural‚ political and legal‚ globalisation‚ economy‚ demographical and also technology. Detailed definition of macro environment factors mentioned and the description showed as below. Figure 1: Component of
Premium Nursing Nursing home Globalization
Issues in the Correctional Systems of the United States I have chosen to research the correctional system of the United States for many reasons. The first reason is that I believe this component of the legal system has the most problems facing it. Another reason is that this topic interests me and I would like to learn more about it. There are many important issues‚ challenges and problems within the United States correctional system that need to be addressed. I found it difficult to focus on just
Premium Prison
ones that collect the evidence. They do use state level labs for assistance‚ but they are in charge of the majority of cases unless they request help from the higher levels (Grant & Terry‚ 2008‚ pp. 13). City police officers patrol their community to observe and deter crime. They also perform simple task for the community‚ such as assisting those who have locked their keys in their car. They are the keepers of the cities and town across the United States. The sheriffs take care of the counties
Premium Police
by: Sumit Sharma 5539219 Chapter 1 Organization Behavior Organization Behavior is defined as a field of study devoted to the understanding‚ explaining and ultimately improving attitudes and behaviors of individuals and groups in organizations. It is a field of study that has come up‚ and has basses’ in other fields of study such as economics‚ behavioral psychology‚ sociology‚ anthropology to name a few. OB (organization behavior) is a take on management from the perspective that
Premium Organizational studies and human resource management Organizational culture Management
Section 1-Types of Schools in the Educational Sector UNIT: 5 Criteria 1.1‚ 1.2 1. Community Schools Community schools are controlled by the local council and not influenced by business or religious groups. Type of School Key Stage (KS) Age - Nursery School -Primary School (i) Infant School (ii) Junior School -Secondary School -Sixth form college Foundation Key Stage 1 Key Stage 2 Key Stage 3 Key Stage 4/GCSE Sixth form/ A level 3 4‚5‚6 7‚8
Free School types Education in England
TERM PROJECT REPORT Organization Management Management of Workforce Diversity in Organizations with reference to iGATE [pic] Under the guidance of Professor Vinayshil Gautam Submitted By Aameen Kalra‚ 2010SMF6651‚ mohit.yadav@dmsiitd.org DEPARTMENT OF MANAGEMENT STUDIESINDIAN INSTITUTE OF TECHNOLOGY‚ DELHI Contents Abstract 3 About iGATE Global Solutions 4 Family supportive
Premium Discrimination Affirmative action