1. Enterprise Rent-A-Car has defined its service much differently than that of the typical national car rental companies. Their idea and technique of personal service‚ by treating the customers like neighbors more so than clients is what makes this company so unique and successful. They are industry leaders in fleet size and market presence. The company’s president‚ Andy Taylor‚ stated in his motto “if you put the customers first they will be satisfied and come back‚ followed by employees who are
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Rent Control: Pros and Cons Evaluate the pros and cons of rent control and rent stabilization in NYC. Rent control is the government imposition of price ceilings on rent for apartments in certain areas of a city. The goal is usually to protect the rights of the poor. Thus‚ in a rent controlled or rent stabilized building‚ the amount of rent will not increase as quickly as inflation. While the moral side of rent control may have some appeal‚ in the long run the disadvantages far outweigh the advantages
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Introduction The case study is about Enterprise Rent a Car‚ which initiated its business in the year 1957 at USA. The company slowly expanded its business and now they have more than 65000 workforce presented. The company is highly depending upon their workforce and to retain them longer‚ they use to give them training and development with passage of time. Hence‚ the company also do workforce planning for fulfilling future needs of the workforce. The term workforce planning Workforce planning is
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I watched the live production of “RENT”. The biggest issue in the musical “RENT” was that‚ everyone was poor‚ and HIV positive‚ and was struggling to survive in Alphabet City in Manhattan‚ New York. They were all young musical artist. The musical “RENT” showed how times can be hard for people‚ and some don’t notice due to the fact that they have everything they need in life‚ like money. One of the characters in the musical use to be a part of the group and then later on forgot his morals and where
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PMR RESULTS DAY Omg okay so we got our results today! 7A’s for meeeeeee yayyy!! So our school had 65 straight A’s this year‚ more compared to last years. All in all‚ pengetua said she’s pretty satisfied with our results. 4th in malacca‚ if you ask me‚ I’d say it’s way more than what we anticipated. So we were all in school by 10 and pengetua came at 11. As soon as she came‚ everyone started shouting and screaming with joy idk why. And she walked in like a bride to be‚ gave her speech‚ and announced
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Q1: How has Enterprise Rent-A-Car (ERAC) defined its service differently than that of the typical national car rental company? Enterprise Rent-A-Car (ERAC) defined its service differently by a number of approaches that differs them from their competition. One of their approaches to car rental industry is their business philosophy of placing customer first then employees‚ which they put a lot of effort into recruiting‚ hiring and training. With satisfied customers‚ they will be sure to come back
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Measuring & Managing Customer Satisfaction “The Long Case” Discussion Questions 1. Describe Enterprise’s basic operating model at the branch level. What competitive advantages does it provide? What might be the disadvantages of the model? Size: Enterprise branches are designed to operate like small‚ local businesses Structure: scientific management every lines employees focus on their own task Meet performance targets Ensure quality of products & services. Updated structure:
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Attention Seeking All of this speech is based on my opinions. There is a popular term amongst younger people – ‘attention whore’. The Urban dictionary describes this term as an individual who will go to any lengths in order to receive attention; it does not matter whether the attention comes from positive or negative means. Now‚ the term attention whore is a negative term. People bandy the term around for anyone they deem to be engaging in [usually] negative attention seeking behaviour. THIS
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1970s‚ rent control was first imposed in New York city‚ and then in many states as Los Angeles‚ San Francisco‚ Washington D.C.‚ Boston‚ Atlantic City‚ and New Jersey (Baird 1980‚ p.54). Before the United States‚ the rent control had been introduced in Malaysia in 1966 (Atsumi 2003‚ p.29). The definition of rent control is the governments fix the price of rental below the free market price (Brimmer 1980‚ p.55). Some landlords take advantage from the rising demand in housing and push the rent higher
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