SWOT ANALYSIS; Strength: There is much strength that Reliance Infocomm can count on and boast off. - The state-of-art technology Reliance Infocomm is offering-CDMA technology. - The strong subscriber base over 10million subscriber’s in their kitty. - Mobile with in the reach of common man. Affordable schemes. - Comprehensive Network-The strong back bone high capacity network(terabit capacity) supported by fiber optic cables laid all over the country(60‚000km) - Offering Value Added services
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Chapter-1 Introduction 1.1. Executive summary The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ‚in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance‚ scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology
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Till the other day‚ Reliance Retail was faced with massive opposition from the trading community. In a dramatic shift‚ it has decided to turn into a trader itself. It is entering the food-trading business as part of a major restructuring of its food and grocery initiative. It has created two supply chains: one to trade commodities in the open market through mandi shops while the second one will supply to its Reliance Fresh outlets. The split has occurred because Reliance has realised that there
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Emerson’s Aphorisms from “Nature” & “Self-Reliance” 1. Envy is ignorance. 2. Imitation is suicide. 3. A man is relieved and gay when he has put his heart into his work and done his best; but what he has said or done otherwise‚ shall give him no peace. 4. Trust thyself: every heart vibrates to that iron string. 5. Nothing is at last sacred but the integrity of your own mind. 6. Society everywhere is in conspiracy against the manhood of every one of its members
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It has business interests ranging from telecommunications (Reliance Communications Limited) to financial services (Reliance Capital Ltd) and the generation and distribution of power (Reliance Power Limited and Reliance Infrastructure Limited). The group has received numerous accolades in each sector and has become one of India’s top private sector business houses in terms of net worth. The Reliance Group currently has a net worth in excess of Rs 91‚500 crore (US $15.3 billion)
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card……………………………….… 9 8. About BSNL……………..………………………………………. 10 9. About BSNL 3G data card……………………………………… 10 10. 4P’s of BSNL 3G data card……………………………………... 11 11. About Reliance Communication………………………………… 12 12. About Reliance 3G data card………………………………….… 12 13. 4P’s of Reliance 3G data card………………………………... 13 14. Survey & Analysis ………………………………………………... 14 15. Results & Findings……………………………………………….. 15 16. Conclusion………………………………………………………... 16
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growth rate in this sector is 7.68%. FDI allowed in the network service provider segment is 74% and in the telecom equipment manufacturing segment is 100%. The major players in this sector are Bharti Airtel with market share of 25.4%‚ Reliance communications with a share of 14.99%‚Vodafone Essar with a share of 19.31% and BSNL with a share of 22.99%. Various political‚ social‚ economic and technological conditions prevailing in Indian telecom industry presents a good picture for growth. Market
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Our Strategy Our business strategy and our CR strategy are inseparable. Meeting society’s needs creates enormous opportunities to grow our business. Expanding our business in emerging markets such as Africa and India is extending access to communications to people who rarely had the opportunity to use a phone before. And our responsible approach to issues like privacy and content builds trust and grows our customer base in mature markets. CR strategy Our vision for 2010 is to be one of the
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Benchmarking: An International Journal Emerald Article: Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh Article information: To cite this document: Vineeta Nigam‚ Tripta Thakur‚ V.K. Sethi‚ R.P. Singh‚ (2012)‚"Benchmarking of Indian mobile telecom operators using DEA with sensitivity analysis"‚ Benchmarking: An International Journal‚ Vol. 19 Iss: 2 pp. 219 - 238 Permanent link to this document: http://dx
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• 8. Competitors Analysis• Market Structure (2012) – Average revenue per user for big players is around Rs. 110 – Rs. 120 – Reliance has lesser ARPU because major of its subscribers are low end customers Revenue Market Consumer Market ARPU share share AIRTEL 29.1% 19.8% 114.2 Reliance 8.2 % 16.7% 45.2 IDEA 15% 12.3% 114.9 Market leader AIRTEL Market Challenger Reliance‚ Vodafone‚ BSNL Maket Follower TATA‚ IDEA • 9. Competitors Analysis• Concentration – Market Share and Structure Telecom operator
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