and make it easy for customers to obtain help. F 6. Help desk analysts use verbal skills to communicate with customers; they do not use nonverbal skills. T 7. When diagnosing a customer’s problem‚ it is important to determine his skill level so you know how to respond and proceed when solving the problem. T 8. Sometimes not asking questions is actually a component of providing good customer service. F 9. When speaking to customers‚ you should always use your normal rate of speech. F 10
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The Problem of Evil Lyndsey Emry PHIL 1381-17 Introduction to Philosophy Professor Bannister The problem of evil is the problem of reconciling the existence of the evil in the world with the existence of an omniscient God because if God were all-knowing‚ it seems that God would know about all of the horrible things that happen in our world. The problem of evil also brings up the problem with an omnipotent God because if God were all-powerful‚ God would be able to stop all of the evil and
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Poverty is world’s biggest problem Poverty is the most serious problem facing the world‚ according to a major worldwide poll out Sunday which put the issue well ahead of climate change‚ terrorism and war. Overall‚ 71 per cent of people named extreme poverty as the biggest global issue‚ compared to 64pc who cited the environment or pollution and 63pc the rising cost of food and energy. Terrorism‚ human rights and the spread of disease were singled out by 59pc‚ climate change and the state of
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Australian documentary/reality show in which participants are given the opportunity to experience what the life of refugee and asylum seeker can be like‚ albeit edited and packaged for an audience. During the course of the three hour long series‚ the six individuals not only have the chance to get under the skin of a refugee in terms of achieving a greater degree of insight into what being a refugee really means‚ but also to get on the viewing audiences nerves in perhaps all or any of the of the first three
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The Human Problem and the Solution to that Problem At its most basic‚ chaos/disharmony is the problem and order/harmony is the solution. A belief in Confucianism is that man is basically good‚ but can be stunted through negative environmental influence or neglect‚ and therefore must be cultivated as a garden through ritual and disciplines about one’s qi. Problems inevitably arise in human life‚ but they themselves are capable of promoting learning and growth. “A mistake is not a ‘sin’‚ but an
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Jesus Lomeli Professor Eunah Lee Philosophy 1001 March 16‚ 2015 The Problem of Evil and God’s Existence The problem of evil attempts to figure out why evil exists in a world under the premise that there exists a God that is omnipotent‚ omniscient‚ and all good. There are different forms of the problem of evil that philosophers state‚ these being the argument derived from natural evil and moral evil. After reading St. Augustine’s confession‚ I believe that the fact that evil exists does not count
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critical Analysis of the use of Child Soldiers in Liberia 5.1 Introduction Generally stated ‚this paper seeks to establish the role of child soldiers in the escalation of armed conflict in Africa. The previous chapters have discussed the regional armed conflicts where child soldiers were used or are being used like the case of DRC Congo. This chapter will critically analyse the use of child soldiers in Liberia. There were approximately 120‚000 child soldiers who were participating in armed
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Philosophy 120 Proffessor The existence of God and problem with evil Today the news is filled with coverage on various natural catastrophes and other related causalities that people face daily. Anyone can look into their lives or even their neighbors and see the presence of misfortune that surrounds our world. This problem has brought up the issue of God’s existence in religious philosophical discussions. For centuries‚ many have tried to dismiss the existence
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We feel money and power can bring happiness and solve problems but they are not definite causes of those desired states .If that were so‚it would follow that those who have wealth would always be happy and those who do not would always suffer. Money and power facilitate‚but it is clear that they are not the primary causes of happiness and solving our problems.It is justified for us to make material and financial development for building our nation but inner development is also important.What will
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Should asylum seekers be sent to Malaysia? “An asylum seeker is a person who has fled their own country and applied for protection as a refugee” (Department of Human Rights‚ 2011). Many asylum seekers come to Australia by boat. The Australian government wants to send its asylum seekers to Malaysia to deter people smuggling. This issue analysis focused on the issue of the Australian government sending its asylum seekers to Malaysia. The range of texts that supported this issue analysis is the
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