Knowledge Management from Pearlson & Saunders Definition: The processes necessary to generate‚ capture‚ codify and transfer knowledge across the organisation to achieve competitive advantage. An organisation’s only sustainable competitive advantage lies in what its employees know and how they apply that knowledge to business problems. Knowledge is often more about values and beliefs than about information and logic. Person to person transfer is the best source of knowledge‚ but is impractical
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Knowledge Management Advances Version 1 Tshidiso S. Moetapele Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS) Copyright © 2013 Tshidiso S. Moetapele Contents o o o o o o o o o What is Knowledge Management DIKW Hierarchy Knowledge Management GOALS and Objectives Knowledge Management “Critical” Success Factors Knowledge Management Audit Knowledge Management Strategy Development Why companies implement KM How do we know if we got it
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KNOWLEDGE MANAGEMENT ACKNOWLEDGMENT I would like to take this opportunity to express my sincere gratitude to all who gave their support throughout the process of writing this Seminar paper. I would also like to thank my beloved lovely wife Edith Lisalitsa and my son Macdonald Lisalitsa for giving me humble time to concentrate in preparing this Seminar paper. I would also wish to thank my classmates and session mates for their support. Special thanks‚ goes to my
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KNOWLEDGE MANAGEMENT AND ICT The Emerging role of Technology on Knowledge Management Practices INTRODUCTION Technology is the usage and knowledge of tools‚ techniques‚ crafts‚ systems or methods of organization. It is the study of something‚ or the branch of knowledge of a discipline. The term can either be applied generally or to specific areas: examples include construction technology‚ medical technology‚ or state-of-the-art technology or high technology. Technologies can also be exemplified
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world. Knowledge Management became popular in the 1990s‚ and it has continued to grow in the new century. The basics of Knowledge management states that organizations have different types of assets (physical and knowledge). Knowledge management concerns itself with how we can manage the knowledge assets. KM helps organizations in achieving their objectives by making use of the knowledge assets at the disposal of the organization. The two types of knowledge: are; tacit and explicit knowledge. Explicit
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KNOWLEDGE MANAGEMENT PROJECT TITLE: IMPLEMENTATION OF KNOWLEDGE MANAGEMENT IN HSBC Under The Guidance of : Team Members: Mrs. Teena Bagga Aman Arora (B-25) Information Technology Faculty Anuj Sood (B-32) Amity Business School Mohit Gupta (B-34) Sumit Kumar (B-41) EXECUTIVE SUMMARY Banking giant HSBC bills itself as ‘the world’s local bank’‚ a phrase no doubt intended to highlight the importance of local knowledge‚ combined with financial
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that most of McKinsey’s knowledge was spread all over the company‚ and was not codified. Apart from a few publications (Peter’s and Waterman’s In Search of Excellence and Kenichi Ohame’s The Mind of the Strategist)‚ there was no way of tracking what breakthroughs might have been achieved in certain projects‚ or what might have been some of the creative solutions that had been applied to other client projects. Here too‚ the most concrete efforts to consolidate company knowledge were undoubtedly those
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Reflection Paper: What is Strategy? Porter invalidates “Operational Effectiveness” as being strategy. As he puts it‚ oftentimes‚ businesses concentrate on productivity‚ quality and speed. These concepts lead further down to total quality management (TQM)‚ benchmarking‚ time-based competition‚ outsourcing‚ partnering‚ reengineering and change management. Although these principles may sound ideal‚ these do not lead to the ultimate goal of the company and that is profitability. Strategy rests
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INTRODUCTION Knowledge Management System (KM System) refers to a (generally IT based) system for managing knowledge in organizations‚ supporting creation‚ capture‚ storage and dissemination of information. It can comprise a part (neither necessary or sufficient) of a Knowledge Management initiative. Knowledge Management Systems (KMS) are technologies that support Knowledge Management (KM) in organizations‚ specifically - knowledge generation‚ codification‚ and transfer (Ruggles‚ 1997). The use
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complexity and knowledge intensity of Siemens’ business. As Joachim Döring‚ ICN manger recalls: “Suddenly‚ our salespeople were facing the challenge of having to offer solutions rather than precisely defined products. That significantly increased our influence on the value-added chain as far as customers were concerned.”
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