emeraldinsight.com/0960-4529.htm Customers’ expectations of service in Greek fitness centers Gender‚ age‚ type of sport center‚ and motivation differences Yanni Afthinos University of Athens‚ Athens‚ Greece Expectations of service in Greek fitness centers 245 Nicholas D. Theodorakis Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and Pantelis Nassis University of Athens‚ Athens‚ Greece Abstract Purpose – Aims to identify the aspects of service delivery deemed most important
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online music players‚ recommending music that the users probably will like. This thesis will present the design‚ implementation‚ testing and evaluation of a recommender system within the music domain‚ where three different approaches for producing recommendations are utilized. Testing each approach is done by first conducting live user experiments and then measure recommender precision using offline analysis. Our results show that the functionality of the recommender system is satisfactory‚ and that recommender
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Executive Summary Problem Description and analysis Recommendations Information References TMA 02 Part 2 EXECUTIVE SUMMARY TMA 02 In this report I have used study session 4‚ assessing and developing people at work from the book An introduction to Human Resources Management in Business to identity the problem‚ analyse it and then recommend a solution. The case I have used is surrounding performance appraisals and employee development‚ Stephanie applied for
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| |CSR Initiative Recommendation Report | | | | Table of Contents Memo 3 Executive Summary 5 Introduction 7 Analysis 10 Recommendation(s) and Conclusion: (I) 11 Recommendation(s) and Conclusion: (II) 13 Appendices: 17 Memo
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the course title and the Unit and Assessment number. Please note that this Assessment document has 13 pages and is made up of 5 Sections. Name: Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. |Situation |Methods of communication
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SUMMARY OF CONCLUSIONS AND RECOMMENDATIONS ________________________________________________________________________________________________________________________________________________________________ Housing is widely acknowledged as a human right. At the same time‚ it is a major driving force of the economy and often an individual’s biggest asset. The situation within the housing sector is of high significance for a society’s social and economic development and there is a need to openly recognize
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Discussion Notes on the Customer Service Process 1. Customer calls in problem by dialing central information phone number. 2. Phone menu system directs customer to choose from the following choices to get to customer service representative: 1. Level 1: Greeting and identify if you have a tone or pulse phone. Choose 1 if you have a tone phone. Stay on the phone if you don’t have a tone phone (put on hold for at least 5 minutes). Time spent listening to greeting and identifying
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Recommendation Letters To Whom It May Concern: This letter is my personal recommendation for Mrs Alemneh Agegn. Until just recently‚ I have been ’s immediate supervisor for years. I found him to be consistently pleasant‚ tackling all assignments with dedication and a smile. Besides being a joy to work with‚ he is a take-charge person who is able to present creative ideas and communicate the benefits. He has successfully developed several helpful plans in his department. During his work‚ we saw
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ORGANIZATIONS CUSTOMER RELATIONSHIP MANAGEMENT HELPS CHASE CARD SERVICES MANAGE CUSTOMER CALLS If you have a credit card‚ there’s a good chance that it is from Chase. Chase Card Services is the division of JP Morgan Chase which specializes in credit cards‚ offering a vast array of credit card products such as the Chase Rewards Platinum Visa card. As one of the [argest credit card issuers in the United States‚ the company fields a correspondingly large amount of calls from people seeking customer service
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Why customer service should be pro9mpt and professional? 1 – Explain‚ in approximately 200 words‚ the reasons why customer service should be prompt and professional. Include three effects on the customer if it is not and three effects on the support organisation if it is not. R: Customer service should be prompt and professional‚ to create relationship advertising focuses on getting customers and keeping them in the longer term using a combination of marketing‚ be capable of help to retain customers
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