P A R T 1 UNDERSTANDING THE WORKPLACE CHAPTER 1 What Is Organizational Behaviour? An organization decides it will hire people with few skills and job experience. What challenges might its managers face? 1 2 3 4 What is organizational behaviour? Isn’t organizational behaviour common sense? Or just like psychology? How does knowing about organizational behaviour make work and life more understandable? What challenges do managers and employees face in the workplace of the twenty-first
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Munich Re Foundation From Knowledge to Action International Labour Office Geneva Protecting the poor A microinsurance compendium Edited by Craig Churchill Protecting the poor A microinsurance compendium Protecting the poor A microinsurance compendium Edited by Craig Churchill Munich Re Foundation From Knowledge to Action International Labour Office Geneva International Labour Office‚ CH-1211 Geneva‚ Switzerland www.ilo.org in association with Munich Re
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Editor–in–Chief CHARLES D. SPIELBERGER University of South Florida Tampa‚ Florida‚ USA Charles D. Spielberger is Distinguished Research Professor of Psychology and Director of the Center for Research in Behavioral Medicine and Health Psychology at the University of South Florida. Author‚ co-author‚ or editor of more than 350 professional publications‚ Spielberger’s current research focuses on anxiety‚ anger‚ curiosity‚ depression‚ job stress‚ and lifestyle factors that contribute to the etiology
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mymanagementlab is an online assessment and preparation solution for courses in Principles of Management‚ Human Resources‚ Strategy‚ and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities‚ including built-in pretests and posttests‚ focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY
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