which is a part of our data collection. Through your participation‚ the proponents will be able to know the acceptability of our thesis. We will assure that all information gathered treated as confidential. Please answer the questions precisely. QUESTIONNAIRE PROPER 1. How does your attendance being checked? is it an CURRENT ATTENDANCE MONITORING (BUNDY CLOCK) PERFORMANCE 1. Can easily check or correct errors immediately? Why? 2. Is an effective way of checking? Why? 3. Can detect the log of attendance
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Contents ACKNOWLEDGMENT 5 Introduction: 7 History: 7 Company share history: 8 Telecom sector dynamics: 8 Structure: 9 Main office: 9 Business nature: 9 Total number of employees: 9 Vision: 10 Mission: 10 Corporate Values: 11 wateen telecom limited overview: 11 Coverage: 12 Hierarchy of Wateen telecom 13 Management team: 15 STEPLE analysis 17 Political and Legal Factors: 17 Economical and Environment Factors: 18 Social Factors: 19 Technological Factors: 19
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The Negative Effects 1 The Negative Effects of Offshoring Customer Service Lisa Morris Com 120 December 1‚ 2009 Karen Halusek The Negative Effects 2 The Negative Effects of Offshoring Customer Service She is very excited. She just came home with her brand new computer. She and her husband had been saving every extra dollar for quite some time and they were finally able to purchase the computer they had been wanting. They succeeded
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accessories”‚ (Noe‚ © 2013)‚ which account for 30% of all online sales. When Zappos CEO‚ Tony Heish‚ had ideas and plans for the company he knew that he wanted a strong customer oriented company and one that had a strong and loyal company mission and value. He put his belief and everyone who joined the company’s belief into ten core values: 1. “Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and a Little Weirdness 4. Be Adventurous‚ Creative‚ and Open-Minded 5. Pursue Growth
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Questionnaire Listed below are different opinions about Danno milk powder. Please rate how strongly you agree or disagree with each of the following statements by placing a tic mark. Question 1. I would prefer to buy the milk powder of Danno. Extremely Agree | Strongly Agree | Agree | Somewhat Agree | Neither Agree | Disagree | Somewhat Disagree | Strongly Disagree | Extremely Disagree | 9 | 8 | 7 | 6 | 5 | 4 | 3 | 2 | 1 | Question 2. Danno milk powder are available in a convenient place
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internet-linked PCs. It plays an important role not just in our individual lives but is also a significant contributor to the world economy. In fact‚ the worldwide revenue for the telecommunication industry was estimated to be $3.85 trillion in 2008 where the service revenue alone constituted $1.7 trillion and is expected to touch $2.7 trillion by 2013. An expected 11 percent compound annual growth rate at the end of year 2010 for the world telecomm market further demonstrates the importance and potential of this
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Chapter 1 Review Questions. 1. Service is the manner in which you and other employees treat your customers and each other as you deliver your company’s deliverables. 2. In the past when many people worked on the farms‚ small artisan and business owner provide customer service to their neighbors. Many small towns and villages had their own blacksmith‚ general stores‚ barbershop‚ and similar service oriented establishments owned and operated by people living in the town. For people living in more
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Running head: FedEx Customer Service: A Management Dilemma The FedEx Customer Service Holiday Dilemma Southern New Hampshire University QSO 500 Problem Background Federal Express‚ also known as FedEx‚ is a delivery service business headquartered in Memphis‚ Tennessee. The company offers delivery services in all 50 states and across several U.S territories. FedEx offers services internationally‚ although this research will be focused on U.S. operations. FedEx’s mission
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Wal-Mart ’s Customer Service Perspective Karen E. Wilkerson TUI BSBA Integrative Project BUS 499 Module 2 SLP Dr. Thurgood February 17‚ 2012 Wal-Mart ’s Customer Service Perspective Customer service is interaction with your company ’s clients. Ultimately‚ businesses are in business to make money; profitability cannot be achieved without customers. Customer service representatives provide much of this direct interaction‚ although almost anyone‚ from any position in an organization‚ may be
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your Ethnicity Malay Chinese Indian Central Asian Other……………….. 4. Income Group RM 2000- RM 4000 RM4000 - RM 6000 RM 6000- RM 8000 RM 8000 and above 5. Occupational Status Self Employed Employed Unemployed Retired Student Others……………….. Customer Behavior 6. Do you drink any Isotonic Drink? YES NO I don’t like 7. What is your impression about Isotonic Drink? Joy Healthy Relaxing Energy Calm down Fresh Others 8. How often do you purchase Isotonic Drink? Once-twice in a day Once-twice in a
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