Quality Improvement in Health Sector Since NPM (New Public Management) approach in Public Sector many things have changed. Public services became much more consumer oriented. Public servants of modern time have much more different approach towards people than before. One of the major influences on that comes from Private sector. Many services provided by public sector today can also be provided in Private sector. Of course those services of private sector are more expensive than in
Premium Management Problem solving Public administration
Quality Circles Quality Circles (QC) or Quality Control Circles (QCC) : History * Pioneered by Japanese. * Japanese nomenclature: Quality Control Circles (QCC)‚ generally now known as Quality Circles (QC) or some call it as Small Group Activity (SGA). * 1962: First QC Circle was registered with QC Circle Head Quarters in Japan. * 1974: Lockheed Company‚ USA started Quality Circle movement. * 1977: International Association of Quality Circles (IACC) was formed in USA.
Premium Problem solving Management Quality control
------------------------------------------------- Institute Of Business Management Total Quality Management ------------------------------------------------- Term Report Company: Opal Laboratories (pvt) Limited Submitted to: Mr. Moinuddin Khan Submitted by: Mohammad Tobeh (11931) Muffaddal Moosajee (7743) Muhammad Tariq Qazi (7193) Date of Submission: 20th December‚ 2012 Contact Information Mr. Tariq Ikram Mr. Arif Ikram CEO‚ Opal Laboratories COO‚ Opal Laboratories
Premium ISO 9000 Quality management system Quality management
INTRODUCTION 1. ABOUT THE PROJECT Quality Assurance in Manufacturing Industries: Quality assurance is a process centered approach to ensuring that a company or organization is providing the best possible product/services. It is related to quality control‚ which focuses on enhancing and improving the process that is used to create the end result rather than focusing on result itself. Among the parts of process that are considered in Quality Assurance are: ▪ Planning ▪ Design
Premium Quality assurance Quality control Quality management
Quality management The term quality management has a specific meaning within many business sectors. This specific definition‚ which does not aim to assure ’good quality ’ by the more general definition‚ but rather to ensure that an organization or product is consistent‚ can be considered to have four main components: quality planning‚ quality control‚ quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality‚ but also the means to achieve it
Premium Quality management Quality assurance ISO 9000
government regulations also pressurize hospitals to reconsider their quality management programs. TQM is considered to be a complete and planned system for the organization management structure that gets superior quality of services and products while using efficient modification in reaction to constant feedback‚ and utilizing them competently to bring excellent value for the consumer‚ though achieving long-standing goals of the company. Therefore‚ to address these uncertainties healthcare organizations
Premium ISO 9000 Quality management
more various services with higher quality due to the increase in competition and keeping the durability and their profitability. Indeed in these years the increasing trend of competitive environment in the banking industry of the country attracted banks to the field of offering banking services expected by the customers more than before. In this issue paying attention to the effective factors on customers’ expectations and its relationship with services quality is one of the important issues of the
Premium Bank Service Customer service
implementation 3.1 Where ABC has been used 3.2 Steps to develop ABC Cost Flow Model 3.3 ABC Implementation Project 3.3 Challenges and success factors Appendix: KPMG ABC and Cost Optimisation tools © 2012 KPMG Limited‚ a Vietnamese limited liability company and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”)‚ a Swiss entity. All rights reserved. 1 1. What is Activity Based Costing? 1.1 What is ABC and Why should
Premium Costs Cost Cost accounting
Quality awards What are quality awards? Quality awards are prizes awarded for some aspect of quality performance which has been demonstrated to an organisation which normally has no responsibility for the recipient’s performance. To whom are the awards presented? Awards are offered to either individuals or organisations‚ depending on the type of award. What do the awards measure? All quality awards are made on the basis of an assessment of the applicant’s performance against certain criteria
Premium Malcolm Baldrige National Quality Award
was made an honorary member of the American Society for Quality (ASQ)‚ one of many awards and commendations bestowed on him. In support of his nomination it was said that his leadership in the quality control field was unsurpassed‚ and his influence would be felt for a long time in engineering‚ quality fields and industry sectors‚ throughout the world. Taguchi is famous for his pioneering methods of modern quality control and low-cost quality engineering. He is the founder of what has come to be known
Premium Taguchi methods Quality control Quality