believes that complaints are best dealt with on a local level between the complainant and the home‚ but if either of the parties is not satisfied by a local process the case should be reffered to the Care Quality Commission. Legal requirements for dealing with complaints Legal requirement for dealing with complaints is to follow Health and Social Care Act 2010 and National Minimum Standards - complaint policy. These standards require care home managers to have clear procedures that enable service
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Assignment 301 Principles of communication in adult social care settings. Ai Identify four different reasons why people communicate. * People communicate to express their feelings and emotions. * Communication is a way to develop good relationships. * Individuals communicate with their support workers to tell them what they need support with and what they would like to achieve. * Communication is important in the work place between colleagues as this will ensure continuity with the service
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Unit 4222-302 Outcome 1 Understand what is required for competence in own work role 1. As a team leader on the unit I am responsible for caring for 10 service users. I am also responsible for 4 staff member that work with me. I help service users with their daily needs‚ which include personal care‚ nutritional needs‚ pressure area care‚ mobility and daily living. I always treat clients with the dignity and respect that I would expect. Service users are offered choices e.g. In what they would like
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Candidate assessment record Page No: Use this form to record details of evidence (tick as appropriate):- Observed by assessor Candidate statement Skills test Witness testimony Question (oral/written) Assignments Professional discussion Product Projects RPL Simulation Case studies Assessor: Location: Candidate: Reg No: Witness: |Date evidence gathered:
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or funded by him or herself will have choice and control in what they would like their care to be. (2) Describe the relationship between rights/choice and Personalisation The individual get their rights from legislation‚ human rights‚ and equalityrights. Under this legislation the individuals have the right to make their own choices i.e. social activities‚ intellectual activities‚ spiritualpersonal care‚ speciality activities‚ creative activities‚ physical activities. Personalisation starts
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BTEC Extended Diploma in Health and Social Care | Assignment Title: Unit 4: Development through the life stages | Grade(Please circle)P/M/D | Points(Please circle) | Date Set: 25.03.2013 | Completion Date: 10.05.2013 | Learner Name | BTEC Number | | Course Leader: | IV Design Date | | Subject Tutor: Shelly Everett/ Akinola Akinyemi | IV Assignment | | IV Signature: | Date | | Purpose of the unit:This unit aims to enable learners to gain knowledge and understanding of
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He concluded that all needs of humans could be arranged into a hierarchy. He felt that at a different point in time‚ humans would fulfil each level of
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CU1515 Introduction to Communication in Health‚ Social Care or Children’s and Young People’s Settings Aims This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the central importance of communication in such settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. Credit Level 3 2 Assessment criteria The learner can: 1.1 1.2 1.3 Identify different reasons
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Understand sensory loss 1. Explain how a range of factors can impact an individual with sensory loss There are many factors in which can impact an individual with sensory loss‚ these factors may have an impact on an individuals lifestyle and well-being. Environmental factors‚ lifestyle‚ society‚ visual aids‚ effective communication‚ quality advice and guidance can all impact an individual with sensory loss. When a person acquires sensory loss this can have a big impact on their lifestyle and
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Using material from Item A and elsewhere‚ assess the strengths and limitations of participant observation for the study of gender relations in schools There are many strengths and limitations of participant observation for the study of gender relations in schools. Participant observation means that the sociologist or researcher does not simply observe a group‚ but is part of it as they play a role in it as well. Participant observation has a wide range of advantages. When observing people‚ validity
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