BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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every 1-2 hours. 2) Note prescence‚ quality of central and peripheral pulses. 3) Observe for confusion ‚ restlessness‚ agitation‚ dizziness. Central nervous system disturbances may be noted with decreased cardiac output. Rationale: 1) To establish baseline data. 2) Pulses are weak with reduced cardiac output. 3) Early signs of lung congestion may be associated with onset of heart failure. Evalutation: 1) After 6 hours‚ blood pressure maintained within set parameters for the client. Goal was met. 2) After
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P4/ Outline key legislation and regulations which govern safeguarding adults work. In this part of the assignment I will be stating the main key points of each piece of legislation and how it is applied in practice. Safeguarding Vulnerable Adults 2006This piece of legislation was introduced on the 8th November 2006‚ the whole idea of this act is to protect adults who are at risk of abuse due to a vulnerability. For example‚ someone with Down syndrome may be more at risk of getting abused due to their
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Fundamentals of Macroeconomics ECO/372 By Nicole Noyce July 28‚ 2013 Dr. Samule Onipede In order to understand what is going on with the United States economy you must understand some important terms that are part of the economic language. You also need to understand how certain activities in your everyday life have an overall effect on the economy. Placing the puzzle pieces of what makes up the economy and what effects the economy will help one to understand how to react in certain situations
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SHC 21 1.1/1.2 For me to learn and develop my role in the nursery setting. TO LEARN TO UNDERSTAND To plan activities etc TO MAKE DECISIONS To persuade children to take
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Draft 2 Dear FBI‚ How comfortable would you be with a government having access to your personal information and data on your phone? A recent incident involving a terrorist attack in San Bernardino‚ sparked a controversy between Apple and the Federal Bureau of investigation. Following the attack by two individuals committed an act of terror‚ killing 14 people‚ the iPhone belonging to one of the terrorists was found. As you may know‚ your organization is requesting the court for Apple’s
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communicate details of budget to a team member (assessor). You will then support the team member to perform their required role with respect to software resources and systems. Procedure 1. Consider the scenario provided and tasks A and B 2. Prepare to meet with your team member (assessor) to communicate budget and then coach and train them in new role: a. access required budget information from assessor b. determine organisational needs c. identify coaching/training needs of team member d. plan coaching/
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EYMP Unit 1 Context and Principles for Early Years Provision Title Level Credit value EYMP Unit 1 Context and Principles for Early Years Provision 3 4 Learning outcomes The learner will Assessment criteria The learner can: 1. Understand the purposes and principles of early years frameworks 1.1 Explain the legal status and principles of the relevant early years framework/s‚ and how national and local guidance materials are used in settings. Example 1: The framework is
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(Language) – Emotional – Social Behaviours Looking into set areas of development in age ranges‚ (0-3 years‚ 3-7 years‚ 7-12 years‚ 12-16 years) we can understand the direct needs of each child as an individual 0-3 Years Development Physical Development 0-3 year olds develop from the head down Gain control of head Rolling from side to side‚ front to back Push themselves up using arms Sitting unaided Grasp/reach for objects Crawling progressing to
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environment. Health and safety. Data protection. Employment rights and responsibility. 2b) List three key points of legislation that affect employees in a business environment. Health and safety. National minimum wage. Data protection. 3. Identify a range of places where a person can find information on employment rights and responsibilities. You should identify at least two internal and two external sources of information. Citizen’s advice bureau. External sorce Legal professionals
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