QCF Level 5 Unit 524 1. Understand the principles of change management in health and social care settings. 1.1 Tutur2u.net believes there are four key features of change management: Change is the result of dissatisfaction with present strategies It is essential to develop a vision for a better alternative Management have to develop strategies to implement change There will be resistance to change There are internal and external factors that drive change: Internal forces could be: Desire to increase
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PROGRAMME Edexcel BTEC level 4 and 5 Higher National in Hospitality Management CODE QCF Level 4 (J/601/1790) MODULE/ UNIT Customer service (Unit 4) MODULE LEADER/ LECTURER CHIKA UGOJI Submitted by: LUQMON ROTIMI JINADU ID Number: 20894 Submitted date: 05/03/2013 Table of Contents: Introduction--------------------------------------------------------------------------pg.3 Task 1---------------------------------------------------------------------------------Pg.3 1.2------------------
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language. Use visual cues‚ pointing to things to show what you mean. Approach the individual from the front. An unexpected touch or drawing near from behind may startle and upset the person. Ask only one question at a time and allow time for an answer. If he does not seem to understand‚ repeat the question using the same wording. If this does not work‚ after a few minutes‚ rephrase it. Eliminate distractions‚ such as the TV or radio‚ when talking to the person with dementia. Use humour whenever
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QCF Level 5 Leadership in Health & Social Care and CYPS Unit 1: Use and develop systems that promote communication THIS WORKSHEET IS NOT TO BE COMPLETED IF YOU HAVE COMPLETED THE KNOWLEDGE TEST FOR THIS UNIT! 1. Talk about all the different groups of people that you have to communicate with in your line of work. Discuss the different ways that you communicate with them*‚ how you ensure confidentiality (if necessary) and how you ensure that the methods you use are suitable for their particular needs
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QCF LEVEL 3 DIPLOMA HSC 3022 Questions Answers Learning Outcome/Assessment criteria 1.1Describe how being supported to live at home can benefit an individual? The service users gain a greater sense of normality‚ they will have more time to spent with loved ones or more likely to get visits from friends and family‚ they will be able to maintain a little more control and choice over daily routines. the individual service
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ANSWERS TO QUESTIONS 1. Sustainable income is defined as the most likely level of income to be obtained in the future. It is the amount of regular income that a company can expect to earn from its normal operations. In order to distinguish a company’s net income from its sustainable income‚ irregular items‚ such as a once-in-a lifetime gain or discontinued operations‚ are reported separately on the income statement. 2. Items (a)‚ (d)‚ and (g) are extraordinary items; item (h) is debatable
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bunch of independent clauses together with "ands" and "buts" results in the infamous Answer Selected Answer: c. Run on sentence . Question 2 .2 out of 2 points Correct When two independent clauses are glued together with nothing more than comma the result is a Answer comma splice. . Question 3 .2 out of 2 points Correct An dependent clause masquerading as s sentence is known as a Answer CorrectAnswer: a. fragment. . Question 4 .2 out of 2 points Correct
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ANSWERS TO STUDY QUESTIONS CH 1 1. Why is management important to society? For a society to survive and prosper there must be maintained efficient and effective management of the production of goods and services. 2. Why is management important to individuals? The management function is a source of employment to 18% of the growing work force. It offers good salaries‚ status‚ and opportunities for personal growth. 3. What is the role of the manager? The role of the manager
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The theory of personal space proposes that you and I feel uncomfortable when others get too close in certain situations. This discomfort can‚ says the theory‚ be measured by increased heart rate‚ blood pressure or skin perspiration. The research problem is that to measure these things we have to hook a subject up to some device‚ and they thus know they are being studied. Their behavior might not be natural. To test the theory and solve this problem‚ the following was done: A study by Middlemist
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1. | | QUIZ 1: Foundations Chapter 1 and Article 1. Read each question very carefully before answering.According to Chapter 1 of Foundations of Strategic Management‚ what is true of strategic management? | | | a - It centers on deciding where to compete and how to compete. | | | b - As a discipline‚ strategic management aims to improve the practice of strategic management by offering executives and entrepreneurs effective tools and guidelines. | | | c - It is dynamic because the business
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