PROGRAMME Edexcel BTEC level 4 and 5 Higher National in Hospitality Management CODE QCF Level 4 (J/601/1790) MODULE/ UNIT Customer service (Unit 4) MODULE LEADER/ LECTURER CHIKA UGOJI Submitted by: LUQMON ROTIMI JINADU ID Number: 20894 Submitted date: 05/03/2013 Table of Contents: Introduction--------------------------------------------------------------------------pg.3 Task 1---------------------------------------------------------------------------------Pg.3 1.2------------------
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Unit five: Principles of supporting business events Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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Unit 5 Principles of Safeguarding and protection in Health and Social Care. 1. Knowing how to recognise signs of abuse 1.1. Define the different types of abuse There are many different types of abuse that are usually classifed in 5 main headings. These include: Physical Physical abuse is the act of a person making contact with someone to intentionally caus pain‚ harm or injury Sexual Sexual abuse is forcing sexual contact or bhaviour‚ towards a person who doesnt give consent. In
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Unit 5 The principles underpinning the role of the practitioner working with children E1: The practitioner has several responsibilities when engaging in professional relationships with children‚ families‚ colleagues and other professionals. The first and foremost responsibility is the care and well-being of the children. That is the most obvious and vital area of childcare. A practitioner’s job is to keep the children safe and cater to their every need possible. A sign of a good practitioner is
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Unit 5-The principles underpinning the role of the Practitioner working with Children E1 As a childcare worker it is important to develop professional relationships with children‚ families‚ colleagues and other professionals. One way I can develop a professional relationship with parents is to always be approachable‚ to listen to what they say‚ be honest with them and always keep them up to date with any changes. This gives them confidence to speak to me about any concerns they have. With
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1 Promote personal development (SHC52) Level 5 Health & Social care 1 understand principles of professional development 1.1 Explain the importance of continually improving knowledge and practice I feel it is important for me to continually improve my knowledge to ensure that I am aware of‚ and follow all the current health & social care standards‚ legislation‚ and guidelines for good practice as well as ensuring I follow my company’s policies & procedures. I also feel it is vital that I pass
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regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Name: Daniel Booth Please note that this Assessment document has 4 pages and is made up of 3 Parts. Part 1: Know about different eating disorders 1a. Describe at least two different eating disorders. Eating disorder
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Unit 1: Understand Child and Young Person Development Unit code: CYP Core 3.1 Unit reference number: L/601/1693 QCF level: 3 Credit value: 4 1.1 Explain the sequence and rate of each aspect of development from birth – 19 years The sequence of development of a child and young person is divided into five different aspects. They include: Physical‚ social‚ communication‚ intellectual and cognitive‚ emotional and behavioural and moral development. Since every child develops at a different
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each setting D3 – Describe ONE type of play that may take place in each setting D4 – Describe ONE activity or experience in which children might demonstrate each type of play A setting were children might play is the park. The typical age range is 5-6 years. The stage is cooperative play. Cooperative play is when children take on roles‚ e.g. nurse‚ fireman or policeman. They will play on what each of them will do and how things will go to plan. The type of play is physical play. Tassoni P states
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manufacturers to produce RAM at a higher unit cost. Based on this information‚ what can you expect to happen to the price you pay for RAM? Solution: Based on the information given‚ a general equation can be derived as below: Let Cg be the purchase of consumer with income greater than $80000 and Cl be the consumer with income less than $80000‚ and R be the quantity of RAM. Cg – Cl = 1.5 R As per the article‚ the Ram will be produced at a higher unit price‚ but the article doesn’t state whether
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