MKTG209 Introduction: Qantas Airways Limited is an Australian iconic airline group engaged in the operation of international and domestic air transportation services and the provision of freight services (Market Line‚ 2014). The airline also associates its services with the Jetstar brand‚ with QantasLink‚ Jetstar Asia and Jetstar Pacific grouped under the same business (Passport 2013). With a 17.7% market share of international passengers in Australia (Business Monitor‚ 2011)‚ the company aims
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Question 1 Qantas undertake formal marketing auditing and marketing planning to review the performance and to make corrective action why the fall fallen or reduced for the past year. * Prepare marketing plan that documents the outcomes of the market planning process and also integrating the market planning with other functional elements such as link between the market planning &‚ corporate strategy which reflect the process of identifying &implementing management decisions that are
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| | | | | MGMT Team Report: Qantas | Table of Contents Executive summary 1 Introduction to management issue 2 Company’s industry and External environment 2 The internal environment of Qantas 4 Summary of management issue 6 Analysis of management strategies and their effectiveness 7 Recommendations 9 Bibliography 11 Executive summary Qantas‚ Australia’s largest domestic and international airline service‚ has grown immensely since its formation in 1922 and has
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Part A--The Case of Qantas Executive Summary This report is analysis of information on should the Qantas need extra flight for its new route to Europe. In part A of this assessment‚ firstly‚ all of the marketing decision problem‚ marketing research problem and research objectives will be determined and identified. It will then use the mixed methods the focus group of qualitative research and survey methods of quantitative research to analyse the perception and attitude of the Qantas passengers‚ and generalize
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Summary Qantas is one of the most recognised and longest running Australian companies. It is the world’s second oldest airline‚ and has a successful history to uphold (Qantas Web Site‚ 2008). Identification of target markets is imperative to Qantas’s success. Mortished (2003) explains that Qantas uses Behavioural segmentation to select its target market. This allows for the market to be divided and products and advertising to be specifically aimed at the most responsive customers. Qantas divides
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Improving Margins: As economic showing a significant progress‚ Qantas margins are also improving. • Diversified Business : Qantas range of subsidiary business operates in different sector but all of them supporting airlines industry’s activity‚ such as catering‚ baggage handling and engineer. This also helped them to control supplier and aircraft maintenance cost. • Oneworld Alliance Oneworld Alliance is a management company founded by Qantas‚ American Airlines‚ British Airways‚ Canadian Airlines and
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QANTAS DISPUTE On October 22nd‚ 2001‚ the Industrial dispute between QANTAS and its employees was initiated with the offering of a new Enterprise Bargaining Agreement. This proposed an 18-month wage freeze for employees plus a sliding scale profit share scheme. Ten out of twelve unions under QANTAS accepted the terms of the agreement‚ barring the unions of manufacturing employees (AWU and AMWU). They were holding out for a 4-6% pay rise. On the 8th May 2002‚ some ten months later‚ the dispute was
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activities (what products they make / provide; describe) Qantas is one of Australia’s top leading airways‚ it was found on the 16th November 1920 in Winton Queensland. Qantas carries a 65% share of the Australian domestic market and carries 18.7% of all passengers travelling in and out of Australia Some of the core activities Qantas provides for their customers are • Qantas link • Qantas catering • Qantas Freight • Qantas Holidays • Defence Qantas link operates over 2000 flights every week to 56
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Qantas in the Airline Industry Air travel industry has come long way. Established with the intention of achieving more efficiency in communication‚ the industry has diversified itself to a far reaching economy. With the advent of war during the mid-centuries and globalization by the end of last century‚ the commerce morphed itself to become more useful in the economies of communication‚ freight‚ domestic and international investments‚ travel and leisure. Qantas which were among the
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tourism as part of its marketing strategy. This creates a distortion within the airline industry. Other “full cost” airlines had no choice but to drop their prices or create a new branches that cater to that market segment in order to compete. It has not been a good year for Qantas. The Airline has claimed its first quarter loss. The timing of the loss comes as very odd‚ as the first quarter is usually the time they make their profit. Competition is also a huge problem for Qantas. Its on-going capacity
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