meet those customers’ needs better. To meet customer needs as well as possible a company needs to provide goods and services: • At lower cost • At maximum customer satisfaction • With competitive advantages. The guest satisfaction starts at recruitment with: • Recruit the right staff • Train and motivate them • Empower them to deliver guest satisfaction • Appraise‚ develop and incentive them. 2. Service industry characteristics The service industry is special because: • The service
Premium Recruitment Job description Human resource management
Abstract The purpose of this study was to identify the training needs among employees of Public sector bank. In the current dynamic business environment training has become indispensable. The biggest challenge of human resource managers is to train the employees to produce desired results. In the cyclical process of training‚ training needs analysis is the first step which analyses the areas where training is essential. Total 100 respondents responded to the pre-tested questionnaire‚ for which Cronbach’s
Premium Human resource management Analysis of variance
RECRUITMENT AND SELECTION The recruitment and selection process is a matching activity between applicant and job and is fundamental to the functioning of an organisation. Inappropriate selection decisions reduce organizational effectiveness‚ invalidate reward and development strategies‚ are unfair on the individual recruit and are distressing for managers who have to deal with the personnel department’s mistakes. Definitions: Recruitment is the process which aims to attract suitably qualified
Free Psychometrics Validity
INTRODUCTION Human resource management (HRM‚ or simply HR) is the management of an organization’s workforce‚ or human resources. It is responsible for the attraction‚ selection‚ training‚ assessment‚ and rewarding of employees‚ while also overseeing organizational leadership and culture‚ and ensuring compliance with employment and labor laws. In circumstances where employees desire and are legally authorized to hold a collective bargaining agreement‚ HR will also serve as the company’s primary
Premium Human resource management Recruitment Employment
1. INTRODUCTION Since the origin of the Banking Sector in India‚ it has seen remarkable changes and to keep on with the rhythm of progress‚ it has successfully adopted the changes as well. India‚ also being accounted for the country having one of the highest populations in the world‚ there has always been a never-declining crave for funds to carry on their livelihood. Thus the onset of Banking Industry proved to be a boon for all the Indians.’ Banks are considered the backbone of a country’s economy
Premium Bank
Project on Recruitment and Selection at BHEL Table of contents Synopsis | 3 | Research methodology | 6 | Recruitment and selection ( overview) | 7 | BHEL (Corporate Profile) | 18 | BHEL vision‚ mission‚ and values | 24 | Recruitment and Selection at BHEL | 29 | The selection process of BHEL | 49 | Observations & findings | 90 | Findings | 91 | Bibliography | 97 | Project Synopsis The Recruitment and Selection process promotes successful hiring
Premium Recruitment Job description Employment
Subject : EMPLOYEE RECRUITMENT AND SELECTION Cluster : Core Spln-HRM Credit Hours : 2 Subject Code : 23HERS Faculty : Ms. Sreelatha OBJECTIVES: This course provides students with an in-depth coverage of the recruiting and staffing function within organizations. Topics that will be particularly emphasized include: equal employment opportunity and other laws relating to staffing‚ the techniques used in recruitment and selection‚ validation‚ and utility analysis. The course
Premium Recruitment Employment Job interview
Proper recruitment and selection is very important to the future of any organisation. It determines whether or not a company is profitable or through the proper management of its Human Capital. The following discussion will explain some of the methodologies which are very useful in the recruitment and selection process to ensure that an organisation optimizes all avenues available for growth and profitability. Recruitment and selection processes are usually quoted together. However; they are two
Premium Recruitment Employment Employment agency
Recruitment and Selection Part 1 Produce a report‚ advising HiTech on how it should move forward as far as recruitment is concerned i.e. what advice would you give? Introduction HiTech International is one of the fastest –growing companies in the world. It currently employs over 30’000 people in 60 countries and has annual turnover in excess of $19billion. Located in West Dublin‚ HiTech European headquarters employs 2’500 people. 90% are employees of the company and remaining 10% are employed
Premium Interview Human resource management Semi-structured interview
Project proposal for Recruitment and Selection Topic: Qualitative study of recruitment and selection process of management trainees in SAIL‚ a Maharatna company. Motivation for choice: As SAIL is a Maharatna company with a huge workforce‚ recruitment and selection is a prime area of concern for the organization. Steel industry is a labour intensive industry and requires effective managers to achieve high labour productivity. R&S process of SAIL is carried out at national level once in a year
Premium Employment Quantitative research Human resource management