STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES SUBMITTED IN PARTIAL FULLFILLMENT AS A REQUIREMENT FOR THE AWARD OF THE DEGREE‚ BACHELOR OF BUSINESS MANAGEMENT (BBM) FROM‚ Under the guidance of MY PROJECT GUIDE MRS. JIMMY SAM SUBMITTED BY: NAME: VISHNU.G YEAR: 2010-2011 DECLARATION I declare that this project titled‚ “A STUDY ON STRATEGIES OF RETAINING EMPLOYEES IN CALL CENTRES” is a record of my research project carried out by me under the supervision
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Project Name Project Number 1 Project Team Prioritization Owner(s) Start Date: Scheduled Completion Date: Mission/ Purpose To establish and secure a leading Coffee Shop including store made pastries and all varieties of coffee blends from around the Globe. Our company will be based out of NYC and will become a lifestyle to the neighboring streets in downtown. Java Supreme and its employees are determined to become a daily necessity for local coffee drinkers. It will be a place to socialize
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Sep 18 / 14 points Tasks Learning Team Charter Learning Team Instructions: Team Project (Preparation) Learning Team Instructions: Team Project Presentation (Preparation) Objectives/Competencies 1.1 Define project and the project life cycle. 1.2 Explain the components of a project charter. 1.3 Demonstrate understanding of project objective and scope management. Learning Activities Required Reading Ch. 1‚ Information Technology Project Management: Providing Measurable Organizational
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Project Name: Mega Mall Version: 1.0 Prepared by: Aboud George KhederChah Organization: AGK Brothers Holding Date Created: 2/2011 Approved by: _______________________ Update Version: 1.1 Approved by: __________________ Reason of modifying: ___________________________________________ Update Version: 2.0 Approved by: __________________ Reason of modifying: ___________________________________________ Table of Contents: 1. Project Purpose 2. Project Description 3. Project Deliverables
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PROJECT MANAGEMENT 641 - ASSIGNMENT No. 2 (Value 40%) PROJECT CHARTER‚ SCOPE MANAGEMENT‚ PROJECT PLANNING Aim of Assignment: Create a Project Charter‚ Requirements Document & Work Break Down Structure Apply scope change management processes Demonstrate understanding of project planning through the analysis of a case study [Note: Topic Notes 4(Initiation)‚ 5 (Project Planning) and 6 (Scope Management) provide the background to complete this assignment) PART I (68 marks) PROJECT
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the Call Centre Industry Previous Presentation In the Mid-Term presentation I gave an overlook on the call centre industry‚ it’s meaning‚ its work. And I explained the role of the Computers and then the Internet in the call centre industry. And In this presentation I will explain the call centre softwares that are used and the many features of it and the advantages and disadvantages of a call centre. Contents * Cal Centre Softwares. * Advantages and Disadvantages of a Call Centre. *
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1 Project Background 1.1 Problem/Opportunity Description The following problems or opportunities listed below are organizational problems that the proponents discovered after analyzing the process of not having a system for employee’s payroll: Manual Payroll can’t handle large numbers of employees; Multiple works and positions of an employee makes the payroll more complicated; Searching of data (Data Mining) when particular data is needed due to an urgent matter can be very hard for both
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DELIVERABLES 11 4.3. THE PROJECT TEAM 13 4.4. ASSUMPTIONS AND DEPENDENCIES 13 4.4.1. PROJECT ASSUMPTIONS 13 4.4.2. PROJECT SCOPE ASSUMPTIONS 14 4.4.3. EXCLUSIONS 15 5. REFERENCE LIST 17 2. Executive Summary ACME Web Services Ltd(AWS) is pleased to provide Grand United Health Fund(GU) with the Web Development Project Proposal and Implementation Plan. In our response‚ we have outlined the core components of our design processes‚ technical solution and implementation approach which we believe
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Business requirements For Online Banking Version: 1.0 Prepared by Parul Navadiya. Pl make it obvious which company you are the BA for! Table of Contents 1 Executive summary: 3 2 Project Objectives: 3 2.1 Project Goal: 3 3 Project Requirements: 4 4 Business Objectives & Success Criteria: 4 5 Project Scope: 4 5.1 In scope: Major Task. 4 5.2 Out of scope: 5 6 Stakeholders: 5 7 Constraints: 5 8 Assumptions: 5 9 Gap Analyses Business process Flow: 6 9.1 Current Business
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Wedding Bells The Project Charter Project Sponsors: Bride and Groom Project Executives: Parents Project Manager: Kathy Harris Date of Original Charter: April 15‚ 2015 Project Management Assignment #1 Wedding Bells - The Project Charter Table of Contents Section 1 3 Project Name 3 Project Background 3 Business Case 3 Project Objectives 3 Project Customers 3 Project Stakeholders 3 Customer Requirements 3 Constraints 4 Success Criteria 4 Major Deliverables 4 Milestones 4 Proposed Resource
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