The product-process matrix‚ developed by Hayes and Wheelwright in 1979 was designed to show the trade-offs in operations and marketing by linking product plans and process choices. The model is based on traditional trade-offs evident in a single manufacturing facility environment. The product-process matrix has been empirically tested‚ but improvements in operations flexibility by applying advanced technologies have caused many to question the model’s continued validity. In recent years‚ the environment
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eyeglasses (custom made and cannot be made in advance) Process selection is based on variety and volume of demand. (Variety (y) vs volume (x)) chart Continuous process: very standardize product and large volumes of it (best manufacturing choice)It uses highly specialized equipment with very little flexibility and almost completely automated. Its production is continuous. This process is made to match outputs-outcomes with demand of product. Cost effectiveness (large capacity of operation). BP´s
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Product Process Matrix A common classification of production process structures We often classify processes based on their physical configuration‚ material and product flow‚ flexibility‚ and volume expectation. There are four different process types‚ which a manager can choose‚ keeping in mind the relative importance of the following attributes:- Quality‚ Time‚ Flexibility‚ and Cost. These are: 1. Job process 2. Batch process 3. Line process‚ and 4. Continuous process Job
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PRODUCT-PROCESS MATRIX The product-process matrix is a tool for analyzing the relationship between the product life cycle and the technological life cycle. It was introduced by Robert H. Hayes and Steven C. Wheelwright in two classic management articles published in Harvard Business Review in 1979‚ entitled "Link Manufacturing Process and Product Life Cycles" and "The Dynamics of Process-Product Life Cycles." The authors used this matrix to examine market-manufacturing congruence issues and to facilitate
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For my process design matrix I chose a financial consulting service and a fitness product that I am familiar with. For my financial services I have a dedicated team that I assign different projects and tasks to. I try to ensure that our service it above average in quality and time frames. To ensure this I keep a continuously updated roster of files and agents that I assign new and specifically tough deals to. If I know of an incoming file I can pre schedule to audit the file and do my research on
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Service-process Matrix The Service Process Matrix is a classification matrix of service industry firms based on the characteristics of the individual firm’s service processes. The matrix was derived by Roger Schmenner and first appeared in 1986. Although considerably different‚ the Service Process Matrix can be seen somewhat as a service industry version of Wheelwright and Hayes’ Product-Process Matrix. The Service Process Matrix can be useful when investigating the strategic changes in service
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The General Electric (GE) Market Attractiveness-Business Position Matrix is one of the best-known directional policy matrices‚ “which categorises business units into those with good prospects and those with less good prospects” (Johnson‚ Whittington & Scholes‚ 2011‚ p.252). The following two factors is the principal cause for the development of the GE Matrix. In the 20th century‚ since the blossoming of multi-activity enterprises‚ corporations have faced the challenge of managing its portfolio of
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University of Phoenix Material Process Design Matrix Process Design Aspect Service- Papa Johns Production Line Approach** Product- Keurig Mini Plus Brewer Assembly Line Approach** Design focal point One touch button that creates the perfect cup of coffee in under 2 minutes Choice of color (personalize) Easy clean up (removable drip pan) Over 268 flavors to choose from Strategy Carryout orders must be completed within 20 minutes of order taken Delievery orders must be delivered in 45 minutes
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Matrix Footwear – Case study Juzar Badami 1) Should Matrix foray into youth market / Foreign accessories market? Why? • Matrix should concentrate into youth market • Reasons: - Matrix doesn’t seem to have any core competency in the filed of fashion accessories - Matrix image as a janata brand doesn’t well gell into the concept of fashion accessories - Moving from low priced footwear to fashion accessories is a different move 2) Does product policy impact the value preposition of Matrix Store
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SCHEMENER’S PROCESS MATRIX | Degree of Interaction and Customisation | | LOW | HIGH | Degree of Labour Intensity | LOW | Car wash company having 200 franchise | Courier services | | | Low-cost airline | | | | Mobile phone service provider | Automobile repair garage | | | Private bus service plying between Mumbai and Nasik with 24 buses (40-seater each) | Rent-a-car agency having 100 cars | | | Casino General Entertainment
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