Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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gMarketing-process of moving goods and services to customers Marketing activities-product development‚ research‚ communication‚ distribution‚ pricing and service Need – Want – Demand- need is essential (food‚ shelter) want is not (car‚ laptop) demand is desire to have Exchange-a trade of values between two parties Marketing System- network that permits interaction between buyers and sellers Maslow’s hierarchy of need- a diagram showing how people seek to satisfy their needs (from physiological
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James Smith • Email: james.smith@coventry.ac.uk Formal Outcomes The intended learning outcomes are that by the end of this module students should be able to: • Develop a project management plan in a business context • Critically evaluate different approaches to project management • Evaluate methods of managing large scale projects. Our Intention • To give you an insight into both the theory and reality of project management • To equip you with useful skills & tools for your PM toolkit
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(BRTC) Letter of Transmittal 29 August‚ 2012 To Tarafder Md. Mehedi Al_Masud Course Teacher School of Business Studies Southeast University Dear Sir‚ With due respect‚ we are submitting this report on the basis of service industry “BRTC ”. We took help from our course teacher Tarafder Md. Mehedi Al_Masud from internet and used our creativity. This report is only for academic purpose. This is not at all for regular activities. I therefore‚ request your favor to accept
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AUSTRALIAN ECONOMY 2.3 AUSTRALIAN NATURAL 2.4AUSTRALIAN TECHNOLOGICAL 2.5AUSTRALIAN POLITICAL 2.6 AUSTRALIAN CULTURAL…………………….. 3. MARKETING ANALYSIS 3. CONCLUSION…………………………………………… 4. REFERENCES…………………………………………… 1. AUSTRALIAN FAVOURITE CEREAL PTY. LTD. Australian Favourite Cereal has been producing‚ manufacturing and distributing their products since January 1980. Australian Favourite Cereal Pty Ltd introduced to Australia by Mrs. Arzu Eroglu‚ who migrated to the country with
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the main objectives of advertising and promotion. When people think of examples of a product type or category‚ they usually think of a limited number of brand names. Examples- a) The term googling describing the act of online searching. b) Very few people realize that "Band-Aid" is a specific brand of first-aid adhesive bandage‚ and they refer to all such items by that name even if it is a different brand. c) Xerox is often used in case of copying. 3. Perceptual mapping- Perceptual
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importance of internal marketing in service product development. The first part of this essay will discuss the origin and growth of the concept of internal marketing. Then it will focus on the benefits of internal marketing. In the later part‚ it will demonstrate a specific case‚ Mary Kay‚ which has successfully implemented internal marketing. It shall first briefly introduce fuzzy sets and related concepts. The concept of internal marketing originally emerged from the services marketing literature (Berry
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you’ll have a great time with Vodafone‚ but if you’re not happy with your device‚ you’ll need to go back to the company you bought it from to find out what to do next. Once again‚ welcome to Vodafone and thanks for choosing us. Vodafone Customer Services team Your account details Account number 687970078 Mobile number 07449659303 Contract start 14-Jun-13 Minimum commitment end 13-Jun-14 UK minutes 600 UK texts UNLIMITED
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American Association of Marketing‚ could be “a name‚ term‚ symbol‚ design or a combination of them intended to identify goods or services of one seller or a group of sellers and to differentiate them from those of competitors”. After 1922 when the initial product “vegemite” was invented and had to be positioned at the Australian Market through different kinds of commercials for television‚ radio‚ contests‚ a new challenge appeared for the Kraft Foods Inc. Company. Although the product was very popular in
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Marketing New Product Assignment Case 1 Introduction: This case is largely based on Vanessa O ’Connell‚ "Food for Thought: How Campbell Saw a Breakthrough Menu Turn into Leftovers‚ the goals we need to reach is to gain the understanding of this company‚ why they can get the innovation and how they can manage it‚ also we can learn the experience of this company. The back ground of the company: In 1990‚ Campbell Soup was the undisputed
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